Service Coordinator

Eastman Industrial Supply, Inc.; Makati; On-site; PHP 279,000 - 424,000; Full time

Job summary

A leading industrial supply company in Makati is seeking a service coordinator with at least 2 years of experience in service and sales. The role involves coordinating service personnel, ensuring exceptional customer service, and managing job orders. A Bachelor’s Degree in Business Administration is required. Join a dynamic team and enhance client interactions.

Qualifications

• Minimum of 2 years’ experience as Coordinator preferably in the field of service and sales.
• Completed Bachelor’s Degree in Business Administration or any business course in a reputable institution

Responsibilities

• Provides day-to-day service coordination between service personnel and the customers.
• Communicating with and providing exceptional Customer Service to internal & external customers.
• Interacts with clients and receive feedback regarding the quality of work performed by service personnel.
• Provide accurate, clear, complete and timely distribution of job orders.
• Responsible for the data entry in ERP system relevant to the department.
• Provide timely updates to Service Manager on performance in key areas regularly.
• Providing support to colleagues as required.

Skills

Coordination

Customer service

Data entry

Education

Completed Bachelor’s Degree in Business Administration or any business course

Tools

ERP system

Job description

Responsibilities

• Provides day-to-day service coordination between service personnel and the customers.
• Communicating with and providing exceptional Customer Service to internal & external customers.
• Interacts with clients and receive feedback regarding the quality of work performed by service personnel.
• Provide accurate, clear, complete and timely distribution of job orders
• Responsible for the data entry in ERP system relevant to the department.
• Provide timely updates to Service Manager on performance in key areas regularly.
• Providing support to colleagues as required.

Qualifications

• Minimum of 2 years’ experience as Coordinator preferably in the field of service and sales
• Completed Bachelor’s Degree in Business Administration or any business course in a reputable institution;