Senior Technical Trainer, Commercial Vehicles

Inchcape; Pasig; In loco; PHP 720.000 - 1.080.000; Tempo pieno

Descrizione del lavoro

Inchcape Philippines seeks a Training Specialist - Commercial Vehicles to provide expert technical support across the dealer network, drive diagnostics, warranty work, and service quality. You will act as the technical authority for complex vehicle concerns and support technician capability building.

The role requires collaboration with Aftersales, Service Managers, Parts and Brand teams, with travel to multiple dealers and on-site/remote support as needed.

Competenze

• Degree or diploma in Automotive Technology, Mechanical Engineering, or related field.
• 5–8 years of hands-on automotive technical experience, preferably within dealer or OEM environments.
• Strong experience in diagnostics, troubleshooting, and advanced repair work.
• Exposure to multi-brand or OEM standards is an advantage.
• Strong technical and analytical skills.
• Excellent problem-solving and decision-making ability.
• Clear communication skills, both verbal and written; able to train teams.
• Willingness to travel and work across multiple dealers.

Mansioni

• Serve as the primary technical escalation point for complex vehicle issues.
• Conduct advanced diagnostics, root cause analysis, and corrective action planning.
• Support workshops in resolving repeat repairs and quality concerns.
• Liaise with principals and manufacturers on technical cases and warranty issues.
• Provide on-site and remote technical assistance to service teams.
• Monitor adherence to repair standards, processes, and safety requirements.
• Assist dealers in improving workshop productivity and first-time fix rate.
• Support training initiatives and capability building across the network.

Conoscenze

Troubleshooting

Technical diagnostics

Technical training

Communication skills

Travel willingness

Collaboration

Analytical thinking

Formazione

Automotive Technology degree / Mechanical Engineering

Strumenti

Diagnostics tools

OEM systems

Warranty platforms

MS Office / reporting tools

Descrizione del lavoro

Inchcape Philippines seeks a Training Specialist - Commercial Vehicles to provide expert technical support across the dealer network, drive diagnostics, warranty work, and service quality. You will act as the technical authority for complex vehicle concerns and support technician capability building.

The role requires collaboration with Aftersales, Service Managers, Parts and Brand teams, with travel to multiple dealers and on-site/remote support as needed.