Senior Technical Business Analyst

WeSupport, Inc.; Philippines; On-site; PHP 800,000 - 1,500,000; Full time

Job summary

WeSupport, Inc. is seeking a seasoned Business Analyst to support BRSQMD in eInvoicing, CAS, and PRISM projects, performing end-to-end BA work from requirements gathering to post-deployment support and policy lifecycle analysis across lead acquisition, quotation, servicing, collections, and reporting.

The role requires translating business needs into clear Functional Specifications and RTMs, coordinating with business users, IT teams, project leads, and vendors, and supporting SIT/UAT planning,

Qualifications

• 5+ years as a strategic BA translating business needs into technology solutions
• Strong technical BA skills across complex projects
• Able to translate business needs into clear Functional Specifications Documents (FSD) and Requirements Traceability Matrices (RTM)
• Effectively bridges Business, IT, and external vendors
• Experienced in assessing business impact, technical feasibility, and solution options
• Supports SIT and UAT planning and readiness

Responsibilities

• Gather, analyze, and document business and system requirements.
• Translate approved requirements into clear functional specifications.
• Coordinate with business users, IT teams, project leads, Project User Representatives, and vendors.
• Support SIT/UAT test scripts, defect clarification, validation, and sign-off.
• Assist in risk, issue, change, implementation, rollback, training, and post-deployment support.

Skills

Strategic BA translator

Technical BA skills

FSD RTM translation

Business-IT-vendor bridging

Risk/change/requirements management

Job description

About the role

Support BRSQMD in the eInvoicing, CAS, and PRISM projects by performing end-to-end BA work: requirements analysis, FSD preparation, stakeholder coordination, SIT/UAT support, risk/change coordination, implementation readiness, post-deployment support, and PRISM policy lifecycle process analysis spanning lead acquisition, quotation, servicing, collections, claims monitoring, accounting integration, and reporting.

Qualifications

• Has 5 years strategic Business-to-Technology Translator

• Has strong Technical Business Analyst (BA) skills

• Able to analyze business needs and translate them into clear Functional Specification Documents (FSD) and Requirements Traceability Matrices (RTM)

• Effectively bridges Business, IT, and external vendors

• Experienced in assessing business impact, technical feasibility, and solution options

• Skilled in risk management, change management, and requirements management

• Supports SIT and UAT planning and readiness

• Preferred project/domain experience in:

• Finance

• Regulatory projects

• eInvoicing

• CAS (Computerized Accounting System)

• Brokerage

• Policy Lifecycle

• Collections

• Claims

• Accounting Integration

• Management and Regulatory Reporting

Job Description

• Support BRSQMD in the eInvoicing, CAS, and PRISM projects by performing end-to-end BA work: requirements analysis, FSD preparation, stakeholder coordination, SIT/UAT support, risk/change coordination, implementation readiness, post-deployment support, and PRISM policy lifecycle process analysis spanning lead acquisition, quotation, servicing, collections, claims monitoring, accounting integration, and reporting.

• Gather, analyze, and document business and system requirements.

• Translate approved requirements into clear functional specifications.

• Coordinate with business users, IT teams, project leads, Project User Representatives, and vendors.

• Support SIT/UAT test scripts, defect clarification, validation, and sign-off.

• Assist in risk, issue, change, implementation, rollback, training, and post-deployment support.

• Non-Exemption/Must Have

• Strategic Business-to-Technology Translator

• Strong Technical Business Analyst (BA) skills

• Able to analyze business needs and translate them into clear Functional Specification Documents (FSD) and Requirements Traceability Matrices (RTM)

• Effectively bridges Business, IT, and external vendors

• Experienced in assessing business impact, technical feasibility, and solution options

• Skilled in risk management, change management, and requirements management

• Supports SIT and UAT planning and readiness

• Preferred project/domain experience in:

• Finance

• Regulatory projects

• eInvoicing

• CAS (Computerized Accounting System)

• Brokerage

• Policy Lifecycle

• Collections

• Claims

• Accounting Integration

• Management and Regulatory Reporting