Senior Team Lead, Operations & People Development

adpinternalcareers; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

ADP is seeking a leader in Makati to oversee daily operations, mentor the team, and drive delivery quality. You will evaluate performance, implement development plans, and partner with multiple groups to share best practices. Flexibility to participate in strategic initiatives and peak-season overtime is expected.

Required: at least 5 years of related work experience and 3+ years of leadership experience. Bachelor’s degree or equivalent experience.

Qualifications

• Lead daily activities and ensure priorities align with goals.
• Train and mentor team members and develop individual development plans.
• Evaluate associate performance, conduct appraisals, and administer corrective action.
• Collaborate with other groups to establish best practices and act as a business partner.

Responsibilities

• Lead daily activities and ensure deadlines are met.
• Provide mentorship and training to team members and plan development.
• Conduct performance appraisals and implement improvement plans.
• Serve as internal consultant to align with strategic goals.

Skills

Leadership

Team Management

Coaching & Mentoring

Performance Evaluation

Process Improvement

Education

Bachelor's degree

Job description

ADP is seeking a leader in Makati to oversee daily operations, mentor the team, and drive delivery quality. You will evaluate performance, implement development plans, and partner with multiple groups to share best practices. Flexibility to participate in strategic initiatives and peak-season overtime is expected.

Required: at least 5 years of related work experience and 3+ years of leadership experience. Bachelor’s degree or equivalent experience.