(Senior)Systems Engineer Global IT

Ivoclar Vivadent; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work set-up

Learning and development tailored to你的

Job summary

Ivoclar Vivadent seeks a Systems Engineer – Global IT to design, implement, and support a worldwide IT infrastructure. You will ensure servers, networks, cloud services, and enterprise systems are reliable and secure while driving improvement initiatives.

The role requires leadership, strong communication, and collaboration across international teams. A hybrid work setup and international travel are expected.

Qualifications

• Bachelor's degree in IT or related field.
• Minimum 5 years of professional IT experience.
• Strong knowledge of IT infrastructure, IT operations (e.g., SAP Basis), and SQL database management.
• Hands-on experience with Microsoft SCOM (System Center Operations Manager).
• Proven programming and scripting experience.
• Excellent written and spoken English.

Responsibilities

• Define and implement global IT standards, technologies and processes.
• Lead IT projects or services and manage cross-border teams.
• Develop improvements to processes and functionalities with customer profitability in mind.
• Architect, implement and support server and network topologies.
• Analyze and optimize core technologies including databases and operating systems.
• Develop software solutions to optimize IS/IT performance.
• Plan stress tests and business cases to validate systems under normal and extreme conditions.
• Collaborate across Ivoclar organizations and suppliers to deliver appropriate IT technologies.
• Handle change requests with process experts and project managers.
• Ensure new requirements fit standard functionality for maintenance.

Skills

Leadership

Communication

Teamwork

Project management

English fluency

Scripting programming

IT infrastructure

SQL databases

SAP Basis

Education

Bachelor's degree in IT or related field

Tools

Microsoft SCOM

SQL databases

Job description

Job Summary

Bring innovation to life

The Systems Engineer – Global IT is responsible for designing, implementing, maintaining, and supporting the organization's global IT infrastructure. This role ensures the availability, performance, security, and reliability of servers, cloud services, networks, and enterprise systems while providing technical support and driving infrastructure improvement initiatives.

Your role

Key responsibilities of this role are

• Defining and implementing global standards, technologies and processes.
• leading in the preparation and execution of IT related projects or services.

Responsibilities

• Determination of short-, mid- and long-term IT requirements in the corresponding area
• Lead, manage and control international business and IT projects or parts thereof
• Self-dependent development of improvement to processes and functionalities under consideration of customer’s benefit and profitability
• Architects, implements and supports the logical and physical server and network topologies, and provides long term applied technology consulting.
• Analyzes, monitors and optimizes/tunes the system related core technologies including database software, operating systems, system management utilities and application development tools.
• Develops software solutions to optimize the performance of IS/IT technology and resources.
• Participates in preparation and review of stress test data and performs technology oriented business cases to insure that “normal” as well as extremity conditions are fully tested.
• Strong interaction on multiple levels with people throughout all Ivoclar organizations and with suppliers, functional and cross-functional, to provide the appropriate IT technologies to increase operational efficiency
• Handling and development of change requests together with process experts, project managers or other functional department leaders
• Collection of information from software suppliers regarding bug fixes, updates, support etc.
• Securing that new requirements will be implemented within standard functionality in order to guarantee maintenance of the software
• Planning and execution of trainings for world-wide 1st level Service Desks, creation of training documentation and general documentation Implementation and fulfillment of the safety manual’s requirements
• Implementation and fulfillment of the safety manual’s requirements
• Implementation and fulfillment of the personnel handbook’s requirements
• Implementation and fulfillment of the regulatory requirements
• Acts as a role model in accordance with the Corporate Values of the Ivoclar Group

Qualifications & Experience

• Bachelor's degree in Technical Informatics, Business Informatics, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of professional experience in a similar IT environment or role.
• Strong knowledge and hands-on experience in IT Infrastructure, IT Operations (e.g., SAP Basis), and SQL database management.
• Hands-on experience with Microsoft SCOM (System Center Operations Manager)
• Proven experience in programming and scripting languages.
• Demonstrated ability to gather, analyze, and interpret information in a structured and methodical manner.
• Strong written communication and documentation skills.
• Excellent communication, coordination, and interpersonal skills.
• Fluent in spoken and written English.
• Solid project management capabilities.

Competencies & Personal Attributes

• Strong leadership and decision-making capabilities.
• Results-oriented with a proactive approach and a high level of ownership and accountability.
• Collaborative team player with the ability to work effectively in virtual and geographically distributed teams.
• Customer-focused, proactive, communicative, and cooperative.
• High level of integrity, reliability, flexibility, and resilience.
• Willingness to participate in on-call support rotations and travel internationally as required.

What we offer

• A global, purpose-driven company with 3,700 employees.
• A culture of innovation and collaboration.
• Learning and development tailored to your growth.
• Attractive benefits.
• Hybrid work set-up.