Senior Systems Analyst: Operational Excellence Lead

Boehringer Ingelheim; Quezon City; Presencial; PHP 550.000 - 750.000; Jornada completa

Descripción de la vacante

Boehringer Ingelheim is seeking a Senior Systems Analyst in Quezon City to ensure Operational Excellence across a group of systems and applications, maintaining compliance with BI standards. The role includes incident, change, and problem management, as well as coordinating patches and DR testing.

The candidate should have a IT degree, 2+ years in a similar role, and proficiency with SuccessFactors Time Off and MS Office, plus strong English communication and teamwork skills.

Formación

• Degree in Information Technology, Information Systems, Computer Science, or comparable professional experience.
• At least two years of experience as a System Lead or in a similar role.
• Knowledge/experience with SuccessFactors Time Off
• Proficiency in Microsoft Office tools.
• Ability to communicate clearly in English, both verbally and in writing.
• Experience working in a diverse environment.
• Adapt to rapid tech or process changes and understand business impact.
• Ability to work independently and as a team player.

Responsabilidades

• Compliance documentation
• Coordination and scheduling of backup/recovery and disaster recovery testing
• Service Level Agreement Monitoring
• Access & Identity Monitoring
• Coordinating server and database patches
• Audit trail monitoring
• Small enhancements/configuration changes to software
• Coordinating software management
• Interfacing with multiple business and IT areas
• Collecting and processing demands from business users
• Performing Incident and Problem Management
• Performing Change management
• Working with IT Infrastructure to remediate, replace, migrate or decommission legacy systems or infrastructure items
• Decommissioning or retiring systems
• Coordinating System Archiving

Conocimientos

English communication

Team collaboration

Problem solving

Adaptability

MS Office proficiency

Educación

Degree in IT / Information Technology / Computer Science

Herramientas

Microsoft Office

SuccessFactors Time Off

Descripción del empleo

Boehringer Ingelheim is seeking a Senior Systems Analyst in Quezon City to ensure Operational Excellence across a group of systems and applications, maintaining compliance with BI standards. The role includes incident, change, and problem management, as well as coordinating patches and DR testing.

The candidate should have a IT degree, 2+ years in a similar role, and proficiency with SuccessFactors Time Off and MS Office, plus strong English communication and teamwork skills.