Senior Systems Analyst

Boehringer Ingelheim Business Services Philippines, Inc.; Manila; Presencial; PHP 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Boehringer Ingelheim Business Services Philippines, Inc. seeks a Senior Systems Analyst to drive operational excellence across a portfolio of systems and applications. This role handles routine operations to ensure BI standards compliance and collaborates with multiple IT and business areas.

You will coordinate backups, DR testing, patch coordination, and monitoring activities, while supporting incident, problem and change management to sustain system reliability in a dynamic environment.

Formación

• Degree in Information Technology, Information Systems, Computer Science, or comparable professional experience.

Responsabilidades

• Ensure operational excellence of a group of systems/applications and perform standard operational tasks to keep systems compliant with BI standards.
• Coordinate backup/recovery and disaster recovery testing; monitor SLAs; oversee access and identity monitoring.
• Coordinate (not perform) server and database patches; monitor audit trails; implement small enhancements/configuration changes to software.
• Coordinate software management and interface with multiple business and IT areas; collect and process demands from users.
• Perform Incident, Problem and Change Management; work with IT Infrastructure to remediate, migrate, or decommission legacy items; decommission or retire systems.

Conocimientos

English communication

Independent & team work

Adaptability to change

Diversity awareness

System lead experience

Educación

Bachelor's degree in Information Technology / Computer Science

Herramientas

Microsoft Office

Descripción del empleo

The Position

Join our team as a Senior Systems Analyst, where youwill be responsible for the Operational Excellence of a group of systems/applications, performing the standard operational tasks to keep the system compliant with BI standards.

Duties and Responsibilities

• Compliance documentation
• Coordination and scheduling of backup/recovery and disaster recovery testing
• Service Level Agreement Monitoring
• Access & Identity Monitoring
• Coordinating (but not performing) server and database patches
• Audit trail monitoring
• Small enhancements/configuration changes to software
• Coordinating software management
• Interfacing /coordinating with multiple areas of the business and IT (Functional areas & Infrastructure)
• Collecting and processing demands from business users
• Performing Incident and Problem Management
• Performing Change management
• Working with IT Infrastructure to remediate, replace, migrate or decommission legacy systems or infrastructure items
• Decommissioning or retiring systems
• Coordinating System Archiving

About our future employee

• Degree in Information Technology, Information Systems, Computer Science, or comparable professional experience.
• At least two years of experience working as a System Lead or in a similar role.
• Knowledge/experience with SuccessFactors Time Off
• Proficiency in Microsoft Office tools.
• Ability to communicate clearly in English, both verbally and in writing.
• Experience working in a diverse environment.
• Ability to adapt to rapid technological or process changes and understand their business impact.
• Ability to work independently and as a team player.