Senior ServiceNow Engineer – ITSM & GRC Expert

KMC Careers; Muntinlupa; Sur place; PHP 1 200 000 - 2 400 000; Plein temps

Résumé du poste

XTN-28BD913 Senior ServiceNow Developer will provide administration, application development, maintenance, and technical support on the ServiceNow platform.

Responsibilities include requirement analysis, design discussions, developing and deploying solutions, and ensuring CM/CI/CD compliance. 5+ years of ServiceNow experience with ITSM, GRC, and related modules are essential.

Qualifications

• 5+ years of ServiceNow development and administration experience.
• Experience with ITSM, ITIL, IT Governance, Risk & Compliance (GRC).
• Strong analytical and problem-solving skills.
• Ability to work independently and in teams.
• Experience scripting on the ServiceNow platform.

Responsabilités

• Develop, customize, test, and deploy ServiceNow solutions.
• Conduct requirement analysis and design discussions.
• Ensure compliance with CM/CI/CD processes.
• Collaborate with stakeholders across teams.
• Provide technical support and maintenance.
• Prepare detailed documentation.

Connaissances

Leadership

ServiceNow scripting

ITSM

GRC

AngularJS

Java

Formation

BSc in CS/CE or related

Outils

ServiceNow

Java

AngularJS

Description du poste

XTN-28BD913 | SENIOR SERVICENOW DEVELOPER

About the job XTN-28BD913 | SENIOR SERVICENOW DEVELOPER

Functional overview

The Service Now Developer willprovide administration, application development, maintenance, and technical supportby using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

Duties and responsibilities

Conducts requirement analysis for development of new features, components and enhancements to existing components

Conduct and participate in design discussions, design/code walkthrough meetings

Design, develop, review, test, deploy and support out of the box and custom solutions in the platform

Ensure compliance to architecture, requirement/design artifacts, development and release methodologies (CM/CI/CD)

Proven experience as a ServiceNow developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of Governance, Risk, Compliance (GRC), Portfolio and Project Management and IT service management (ITSM)

Obtain and analyze business requirements and document technical solutions

Proven experience of ServiceNow system administration

Ability to demonstrate experience with determining the best possible solution

Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming

Excellent problem solving and analytical skills with proven experience of requirements gathering and translating requirements into technical deliveries.

Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels

Research new functionality and recommend solutions that deliver value to the organization

Candidates Should Demonstrate Experience In The Following Areas

• Leadership skills in technical initiatives
• Generating detailed documentation
• Communications that clearly articulate solutions and the ability to perform demonstrations

Diploma or Degree in Computer Science, Computer Engineering, or related course

5 years' experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool

ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, Risk Management, Policy and Compliance Management, Audit Management, Demand, Project, Program, Portfolio and Resource Management.

Preferably with Java and Angular JS experience

Must be able to demonstrate skills in areas for the administration, development, documentation, and technical support of the ServiceNow platform

Excellent understanding of ITSM\ITIL processes, GRC (Governance, Risk, Compliance) and Project Portfolio Management.