Senior ServiceNow Consultant - ITSM, HRSD & ITOM

DXC Technology Company; Taguig; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

DXC Technology is seeking an experienced ServiceNow Senior Technical Consultant in the Philippines to design, develop and deliver end-to-end ServiceNow solutions for ITSM, HRSD, and ITOM. The role requires strong ITIL knowledge, hands-on scripting, and the ability to mentor project teams while engaging with business and IT stakeholders.

The successful candidate will translate requirements into scalable workflows, manage integrations, and drive continuous improvement across the platform, ensuring

Qualifications

• Hands-on experience with ServiceNow ITSM, HRSD, ITOM.
• Strong ITIL knowledge and its application in ServiceNow.
• Experience in scripting, workflow design, and platform customization.
• Proven ability to deliver complex ServiceNow projects in a client-facing role.
• Excellent communication and stakeholder management skills.
• Bachelor's degree in CS/IT.

Responsibilities

• Lead design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM.
• Collaborate with stakeholders to translate requirements into scalable workflows and automations.
• Apply ITIL principles to optimize service management processes.
• Manage integrations between ServiceNow and external systems.
• Provide technical mentorship and leadership to project teams.
• Monitor platform updates and industry trends to enhance capabilities.
• Drive continuous improvement initiatives leveraging ServiceNow functionalities.
• Develop scripting, workflows, and platform customizations.

Skills

ServiceNow ITSM

HRSD

ITOM

ITIL

Scripting

Workflow design

Stakeholder management

Education

Bachelor's degree in CS/IT

Tools

ServiceNow Studio

Integrations

Job description

DXC Technology is seeking an experienced ServiceNow Senior Technical Consultant in the Philippines to design, develop and deliver end-to-end ServiceNow solutions for ITSM, HRSD, and ITOM. The role requires strong ITIL knowledge, hands-on scripting, and the ability to mentor project teams while engaging with business and IT stakeholders.

The successful candidate will translate requirements into scalable workflows, manage integrations, and drive continuous improvement across the platform, ensuring