Senior Service Desk Analyst - IT Support & ServiceNow Expert
NTT DATA, Inc.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
NTT DATA, Inc. in the Philippines is seeking a BPO F & A Operations Processing Senior Associate. The role focuses on proactive IT service desk support for end users, handling first/second level incidents and service requests with a focus on timely, effective solutions.
The ideal candidate will be proficient with the ServiceNow platform, possess strong troubleshooting skills, and maintain high customer satisfaction through professional, timely responses and clear communication.
Job description
NTT DATA, Inc. in the Philippines is seeking a BPO F & A Operations Processing Senior Associate. The role focuses on proactive IT service desk support for end users, handling first/second level incidents and service requests with a focus on timely, effective solutions.
The ideal candidate will be proficient with the ServiceNow platform, possess strong troubleshooting skills, and maintain high customer satisfaction through professional, timely responses and clear communication.
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