Senior Security & Identity Solution Consultant - Remote

ServiceNow; Boston; Hybrid; PHP 10,455,000 - 12,392,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Sr Advisory Solution Consultant– Security, Identity & Exposure Management for the Northeast region. This role partners with Sales, leads technical discovery, and delivers demos and POVs to move complex cybersecurity and enterprise platform deals forward.

The ideal candidate has deep cybersecurity knowledge, enterprise networking experience, and strong communication skills, with a track record of technical wins and deal progression. Travel ~25–50% as needed.

Qualifications

• 5+ years in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or related technical role.
• 5+ years of customer-facing technical, pre-sales, or customer support experience.
• Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
• Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
• Strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation.

Responsibilities

• Partner with Sales to lead technical discovery, solution design, and customer validation.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value and proof-of-concept engagements.
• Translate technical capabilities into business outcomes.
• Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.
• Lead technical training sessions based on customer use cases and POV findings.
• Support marketing events, conferences, webinars, and speaking engagements.
• Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution.
• Travel as required, typically 25–50%, depending on region and business needs.

Skills

Cybersecurity concepts

Executive communication

Presentation skills

Customer-facing experience

Team collaboration

Education

BS degree in Computer Science, MIS, Cybersecurity, or equivalent

Tools

SPAN ports

NetFlow

Packet capture tools

Network telemetry

Job description

ServiceNow is seeking a Sr Advisory Solution Consultant– Security, Identity & Exposure Management for the Northeast region. This role partners with Sales, leads technical discovery, and delivers demos and POVs to move complex cybersecurity and enterprise platform deals forward.

The ideal candidate has deep cybersecurity knowledge, enterprise networking experience, and strong communication skills, with a track record of technical wins and deal progression. Travel ~25–50% as needed.