Senior ServiceNow HRSD | Remote | Nightshift

Atos; Philippines; On-site; PHP 2,400,000 - 3,200,000; Full time

Job summary

Atos is seeking an experienced ServiceNow HRSD/GBS Technical Consultant to design, configure, implement, integrate, and support enterprise ServiceNow solutions that enhance employee services and shared-service operations. The successful candidate will hold current ServiceNow HRSD-related certifications and have a track record delivering complex enterprise HRSD implementations.

You will work with Solution and Technical Architects, translating HR, employee experience, security, data privacy, and

Qualifications

• Current ServiceNow certification in HRSD and related areas.
• Minimum of 3 ServiceNow CIS certifications.
• Experience delivering multiple end-to-end enterprise ServiceNow implementations.
• Strong ability to translate business, risk, compliance and cybersecurity requirements into scalable ServiceNow solutions.

Responsibilities

• Design, configure, implement, integrate and support enterprise ServiceNow HRSD/GBS solutions.
• Lead technical workshops and engage with CISOs and security leaders.
• Collaborate with Solution and Technical Architects to translate requirements into secure, scalable designs.
• Mentor teams and manage technically complex implementations.

Skills

ServiceNow

GRC/IRM

SecOps

CMDB

CSDM

APIs (REST/SOAP)

IntegrationHub

Flow Designer

Workflows

Leadership

Education

ServiceNow CIS certifications (2–3)

CTA preferred

Tools

ServiceNow platform

SIEM/SOAR tools

Cloud security solutions

Job description

We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations.

The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions.

Key Requirements:

• 5+ years of hands-on ServiceNow experience, including GRC/IRM and/or Security Operations (SecOps) implementations.
• Experience delivering multiple end-to-end enterprise ServiceNow implementations.
• Strong expertise in:
• ServiceNow GRC/IRM (Risk, Compliance, Audit, Operational Risk)
• ServiceNow SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence)
• CMDB, CSDM, integrations, workflows, reporting, and security architecture
• Advanced ServiceNow development/configuration skills:
• Glide APIs
• REST/SOAP APIs
• IntegrationHub
• Flow Designer
• Experience integrating ServiceNow with:
• SIEM/SOAR platforms
• Vulnerability scanners
• Identity & security tools
• Cloud security solutions
• Enterprise applications
• Proven ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, risk and compliance teams.
• Strong experience translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.
• Proven leadership experience managing technically complex implementations and mentoring teams.

Mandatory Certifications:

• Current ServiceNow certification in one or more of the following:
• CIS - Security Incident Response
• CIS - Vulnerability Response
• Equivalent current ServiceNow certifications
• Minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications
• ServiceNow Certified Technical Architect (CTA) highly preferred

Preferred Certifications:

• ServiceNow CSA and/or CAD
• CISSP, CISM, GIAC, CEH, Security+ or equivalent cybersecurity certifications

Preferred Domain Experience:

• Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management
• Large enterprise, regulated, financial services, healthcare, government, or critical infrastructure environments

Soft Skills:

• Excellent communication and stakeholder management skills
• Strong problem-solving and consulting background
• Ability to work independently and manage multiple priorities
• Experience presenting to executive and technical audiences