Senior SAP SD Lead Consultant — OTC/PM Lead

Gratitude Philippines; Manila; Hybrid; PHP 2,009,000 - 2,455,000; Full time

Job summary

Gratitude Philippines is seeking an experienced SAP Sales & Distribution Lead Consultant to support and enhance SAP SD in a global landscape. You will lead as the functional expert for SAP SD, SAP ECC, and SAP S/4HANA, overseeing OTC activities, pricing, billing, and logistics execution while driving process improvements.

You will also manage workshops, document functional specs, mentor teams, and coordinate across FI/CO, MM, PS, and WMS.

Qualifications

• 10+ years of SAP experience with SAP SD specialization.
• Strong experience with SAP ECC and SAP S/4HANA; support/enhancement environments.
• Proven expertise in OTC, Sales Order Management, Pricing, Delivery, Billing, Credit Management, and Logistics Execution.
• Experience with WMS interfaces and integration processes.
• Familiar with e-commerce processes and retail operations; new shop openings.
• Strong integration knowledge with SAP FI/CO, MM, PS, and other SAP modules.
• Direct client-facing experience is highly preferred.
• Familiarity with ITIL service management processes.

Responsibilities

• Act as primary functional lead for SAP SD landscape; ensure day-to-day support and stability.
• Manage incidents, service requests, problems, and enhancements with client and internal teams.
• Analyze and troubleshoot SD issues across Sales, Pricing, Billing, and Logistics.
• Lead OTC process optimization and automation initiatives.
• Coordinate with FI/CO, MM, PS, WMS, and Technical teams for end-to-end solutions.
• Support period-end and quarter-end closing activities for OTC.
• Prepare functional documentation, impact assessments, and test scripts for changes.
• Lead workshops and gather business requirements from stakeholders.
• Provide workload estimates for new requests and projects.
• Mentor team members to ensure high-quality service delivery.
• Manage project timelines, dependencies, and cross-team communication.
• Maintain strong client relationships through proactive advisory support.
• Ensure SAP solutions align with ITIL governance and enterprise standards.

Skills

SAP SD

SAP ECC

SAP S/4HANA

OTC

WMS Integration

E-commerce/Retail

Project Management

Team Leadership

SAP Integration

Order-to-Cash

Job description

Gratitude Philippines is seeking an experienced SAP Sales & Distribution Lead Consultant to support and enhance SAP SD in a global landscape. You will lead as the functional expert for SAP SD, SAP ECC, and SAP S/4HANA, overseeing OTC activities, pricing, billing, and logistics execution while driving process improvements.

You will also manage workshops, document functional specs, mentor teams, and coordinate across FI/CO, MM, PS, and WMS.