Senior SAP SD Lead Consultant: ECC to S/4HANA OTC

Gratitude Philippines; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Gratitude Philippines is seeking an experienced SAP SD Expert to support and optimize our SAP SD landscape within a global environment. You will lead day-to-day functional support, resolve incidents, and collaborate across FI/CO, MM, PS, and Technical teams to deliver end-to-end OTC processes.

The role requires 10+ years in SAP with SD specialization, strong ECC and SAP S/4HANA experience, and proven ability to drive improvements. Onsite once a week in McKinley, Taguig, mid-shift schedule.

Qualifications

• 10+ years of experience in SAP with a specialization in Sales and Distribution processes.
• Expertise in ECC and SAP S/4HANA environments with focus on support and enhancements.
• Deep understanding of Sales Order Management, Pricing, Delivery, and Billing.
• Strong integration knowledge with SAP FICO, MM, and other modules.
• Project management skills to coordinate tasks and teams.

Responsibilities

• Act as the primary functional lead for the client's SAP SD landscape, ensuring seamless day-to-day support and system stability.
• Manage and resolve incidents, service requests, and enhancements in collaboration with the client and internal support teams.
• Analyze and troubleshoot complex SD issues across modules, including Sales, Pricing, Billing, Credit Management, and Logistics Execution.
• Drive continuous improvement initiatives by identifying process optimization and automation opportunities within OTC.
• Coordinate with cross-functional teams (FI/CO, MM, PS, and Technical) to ensure integrated and efficient end-to-end solutions.
• Support period-end and quarter-end closing activities, ensuring timely and accurate order-to-cash processing.
• Prepare functional documentation, impact assessments, and test scripts for change requests and system updates.
• Lead and mentor your team to support resources to ensure high-quality, consistent service delivery.
• Maintain strong client relationships, providing proactive communication and advisory support.

Skills

Order-to-cash

Project Management

SAP ECC

SAP S/4HANA

SAP SD

SAP SCM

Job description

Gratitude Philippines is seeking an experienced SAP SD Expert to support and optimize our SAP SD landscape within a global environment. You will lead day-to-day functional support, resolve incidents, and collaborate across FI/CO, MM, PS, and Technical teams to deliver end-to-end OTC processes.

The role requires 10+ years in SAP with SD specialization, strong ECC and SAP S/4HANA experience, and proven ability to drive improvements. Onsite once a week in McKinley, Taguig, mid-shift schedule.