Senior Sales Representative | ONSITE (A-FCE)

Sourcefit Philippines, Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Uncapped commissions

Career growth

Training and support

Ground-up team building

Job summary

First Class Energy is expanding its Manila sales operation. The Senior Sales Representative / Team Lead will act as the founding player-coach, blending hands-on outbound selling with frontline leadership to set standards, routines and culture for the Manila team.

Initially supporting one Sales Representative, you will coach, monitor performance, ensure compliance, and help scale the campaign as the operation grows, while delivering strong customer outcomes and targets.

Qualifications

• 5+ years of relevant sales experience, including senior leadership roles.
• Strong consultative selling, needs discovery, negotiation and closing skills.
• Excellent spoken and written English for engaging Australian customers and stakeholders.
• Experience with CRM, dialer and contact-center systems.

Responsibilities

• Engage Australian households and businesses through outbound calls; possible inbound support.
• Identify customer needs across electricity, gas and NBN; explain plans and terms clearly.
• Guide customers through the application and verification steps.
• Cross-sell services where appropriate and beneficial.
• Handle objections, negotiate, and close sales while maintaining compliance.

Skills

Senior sales leadership

Outbound sales

CRM experience

English proficiency

Tools

CRM systems

Dialer systems

Job description

ABOUT THE CLIENT

First Class Energy is an Australian energy-services business helping households and businesses compare and choose electricity, gas and NBN plans. The company also supports energy‑efficient solutions, including heat pumps and air conditioning, and is growing its Manila‑based team. Learn more at firstclassenergy.com.au.

ROLE OVERVIEW

The Senior Sales Representative / Team Lead will be the founding player‑coach for First Class Energy's Manila sales operation. The role combines hands‑on outbound selling with frontline leadership, coaching, quality support and daily performance coordination. Initially supporting one Sales Representative, the successful candidate will help establish the team's standards, routines and culture, then take on broader day‑to‑day leadership as the operation grows.

JOB DETAILS

Work setup: Onsite – Eastwood, Quezon City

Schedule: Monday to Friday | 8:00AM to 5:00PM (Manila time)

Holidays: Will follow the applicable Australian public holiday calendar

WHY JOIN FIRST CLASS ENERGY?

• Uncapped earning potential - be rewarded for performance through competitive commissions and incentives.
• Career growth - build a pathway into broader leadership, coaching and specialist opportunities.
• Build the team from the ground up - set the standard for future hires and influence how the Manila operation develops.
• Training and support - receive ongoing product, compliance, coaching and sales‑development support.
• Sell products customers need - help customers select electricity, gas and NBN services suited to their needs and budget.
• Visible impact - your sales performance and leadership will directly influence the campaign's success and growth.

KEY RESPONSIBILITIES

• Engage opted‑in Australian household and business customers through outbound calls, with potential inbound support as the campaign develops.
• Identify each customer's needs across electricity, gas and NBN, then explain suitable plans, rates, benefits, eligibility conditions and key terms clearly.
• Guide customers through the approved application and sign‑up process, including all required verification steps.
• Cross‑sell electricity, gas and NBN services where appropriate and beneficial to the customer.
• Handle objections confidently, negotiate effectively and close sales without compromising customer suitability or compliance.

QUALIFICATIONS AND EXPERIENCE

Required

• At least 5 years of relevant sales experience, including substantial recent experience selling Australian electricity and/or gas products in a contact‑centre or telesales environment.
• Demonstrated success in a senior sales, team lead, subject‑matter expert, mentor, buddy or coaching capacity.
• Proven ability to achieve targets in a high‑volume, performance‑driven sales environment.
• Strong consultative selling, needs discovery, objection handling, negotiation and closing capability.
• Excellent spoken and written English, with the confidence and clarity to engage Australian customers and brief stakeholders.
• Strong attention to detail and a disciplined approach to scripts, verification, compliance and CRM documentation.
• Experience using CRM, dialler and contact‑centre systems.

Highly Regarded

• Direct sales experience across electricity, gas and NBN/broadband.
• Experience with Dodo or another Australian utilities or telecommunications retailer, comparison service or related account.
• Experience launching, stabilising or scaling a new campaign or offshore team.
• Experience coaching call quality, completing calibrations or translating quality findings into performance improvement.
• Working knowledge of Australian privacy, consent, sales‑verification and utilities or telecommunications compliance requirements.

Join First Class Energy and help build a high‑performing Manila sales team from the ground up.