Senior SAAS Administrator

ACCION LABS PHILIPPINES, INC.; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

ACCION LABS PHILIPPINES, INC. seeks a Senior SaaS Administrator to manage Coupa procurement solutions—configuration, integrations, testing, troubleshooting, production support, and continuous improvement.

Strong analytical, communication, and stakeholder-management skills are essential, with hands-on experience in Coupa and Oracle ERP integrations, SFTP workflows, security/roles, and SaaS deployments.

Qualifications

• 2+ years of SaaS Administration experience.
• Hands-on Coupa implementation/configuration/administration.
• Experience with Oracle ERP integrations, SFTP, workflows, security/roles, and SaaS integrations.
• Experience with testing and defect management.
• Familiarity with Coupa Success Portal and Coupa Community.

Responsibilities

• Administer, configure, maintain, and enhance Coupa SaaS applications.
• Support Coupa Procurement, Sourcing, Invoice, and Supplier Information Management.
• Manage integrations with Oracle ERP / Oracle E-Business Suite and other systems.
• Troubleshoot issues and coordinate with vendors as needed.
• Support testing, releases, upgrades, and production activities.
• Gather requirements, perform gap analysis, and translate needs into functional requirements.
• Develop test scenarios/scripts, manage defects, and validate solutions.
• Collaborate with business users, technical teams, project teams, and vendors.
• Provide technical guidance, documentation, and mentoring.

Skills

SaaS Administration

Coupa configuration

Troubleshooting

Stakeholder management

Analytical skills

Education

Bachelor’s degree in IT/Computer Science/Information Systems

Tools

JIRA

Job description

Senior SaaS Administrator

We are looking for a Senior SaaS Administrator with strong hands-on experience in Coupa procurement solutions to manage application configuration, integrations, testing, troubleshooting, production support, and continuous improvement.

Requirements:

• Minimum 2 years of SaaS Administration experience.

• Hands-on Coupa implementation/configuration/administration experience.

• Experience with Oracle ERP integrations, SFTP, workflows, security/roles, and SaaS integrations.

• Experience with functional/configuration testing and defect management.

• Familiarity with Coupa Success Portal and Coupa Community.

• Knowledge of JIRA or similar tools.

• Strong analytical, troubleshooting, communication, and stakeholder management skills.

• Bachelor’s degree in IT, Computer Science, Information Systems, or related field preferred.

Key Responsibilities:

• Administer, configure, maintain, and enhance Coupa SaaS applications.

• Support Coupa Procurement, Sourcing, Invoice, and/or Supplier Information Management.

• Manage integrations with Oracle ERP / Oracle E-Business Suite and other enterprise systems.

• Troubleshoot application and integration issues and coordinate with vendors when needed.

• Support testing, releases, upgrades, and production activities.

• Gather business requirements, perform gap analysis, and translate needs into functional requirements.

• Develop test scenarios/scripts, manage defects, and validate solutions.

• Collaborate with business users, technical teams, project teams, and vendors.

• Provide technical guidance, documentation, knowledge transfer, and mentoring.