Senior Regional Retail Manager

Karofi Holding; Pasig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

HMO

Performance incentive

Regional exposure

Job summary

Karofi Holding is seeking a Retail Manager to lead its Philippines retail network, focusing on sales-out performance, store operations, and expansion across company-owned stores, kiosks, and future channels. You will drive operational excellence, merchandising, and customer experience while building a scalable retail structure and coaching store leaders and frontline teams to exceed performance targets.

Ideal candidates will bring 10+ years in retail operations, with experience in premium

Qualifications

• Bachelor’s degree in business or related field.
• Minimum 10 years of experience in Retail Operations or Multi-Store Management.
• Proven track record in sales-out growth and productivity across stores.
• Experience in store setup and new store openings.
• Experience managing premium retail chains in consumer durables.
• Ability to travel across Metro Manila and provinces.

Responsibilities

• Own retail sales-out performance and meet monthly targets.
• Manage operations of all stores and kiosks with consistent standards.
• Plan expansion projects including new store openings and renovations.
• Develop SOPs, workforce planning, and processes for growth.
• Monitor KPIs like conversion, ATV, traffic, and inventory turnover.
• Drive merchandising, pricing, promotions, and in-store journey.
• Coach MSM, Store Leaders, and frontline teams to boost sales capability.
• Collaborate with Marketing, Technical Service, Customer Service for campaigns.
• Ensure inventory accuracy and compliance with policies.
• Analyze performance and propose action plans for growth.

Skills

Leadership

Coaching

Analytical

Problem solving

Store expansion

Inventory management

Education

Bachelor's degree in Business/Retail Management

Job description

Overview

The Retail Manager will lead Karofi's retail operations in the Philippines, driving sales-out performance while building and scaling a sustainable retail network. This role is responsible for retail operations excellence, store expansion, new store setup, and commercial execution across company-owned stores, kiosks, and future retail channels.

Candidates from premium consumer durable or high-value consumer product industries such as home appliances, electronics, furniture, mattresses, kitchen & bath, sanitary ware, automotive accessories, or similar retail chains are highly preferred.

Key Responsibilities

Own retail sales-out performance and deliver monthly sales, productivity, and profitability targets.

Lead the operation of all retail stores and kiosks, ensuring consistent execution of operational standards and customer experience.

Plan and execute retail expansion projects, including new store setup, store opening, relocation, and renovation.

Develop retail operation standards, SOPs, workforce planning, and operational processes to support business growth.

Monitor store productivity, conversion rate, ATV, traffic, inventory turnover, and other retail KPIs to continuously improve performance.

Drive merchandising excellence, visual merchandising, pricing strategy, promotional execution, and in-store customer journey.

Build, coach, and develop MSM, Store Leaders, PG teams, and frontline retail teams to improve sales capability and operational discipline.

Collaborate closely with Marketing, Technical Service, Customer Service team to maximize retail performance and campaign effectiveness.

Ensure inventory accuracy, stock availability, asset management, and compliance with company policies and operational standards.

Analyze business performance, identify improvement opportunities, and recommend action plans to accelerate retail growth.

Requirements

Bachelor's Degree in Business, Retail Management, Marketing, or related disciplines.

Minimum 10 years of experience in Retail Operations, Area Management, Multi-Store Management, or Retail Expansion.

Proven track record in driving sales-out growth and improving retail productivity across multiple stores.

Strong experience in store setup, retail expansion, and new store opening projects.

Experience managing premium retail chains within consumer durables or high-value consumer products, such as: HA, CE, Furniture, Mattresses & home living, Kitchen & bath, Sanitary ware

Strong understanding of retail operations, merchandising, inventory management, and mall operations.

Demonstrated ability to build retail systems, operational SOPs, and scalable retail processes.

Strong leadership, coaching, analytical, and problem-solving capabilities.

Willing to travel across Metro Manila and provincial areas to support expansion projects.

Benefits

• HMO, Competitive salary package with performance incentive
• Regional working exposure in a fast-growing international company
• Career growth opportunity within Southeast Asia retail operations
• Government benefits and company allowances
• Annual performance review and incentive program