Senior Quality Assurance Auditor

Conduent; Manila; On-site; PHP 240,000 - 420,000; Full time

Job summary

Conduent in Manila is seeking a detail-oriented professional to perform business support or technical work, using data organizing and coordination skills. You will follow established procedures and contribute to audit and operations teams.

The role emphasizes problem solving, adherence to licenses and certifications, and collaboration across teams to deliver accurate results for clients.

Qualifications

• Expands skills within an analytical or operational process.
• Maintains appropriate licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Establishes the appropriate approach for new assignments.
• Works with a limited degree of supervision.
• Has developed skillset in a range of processes, procedures, and systems.
• Helps teams to integrate and work together to support the achievement of company goals.
• Impacts a team, by example, through the quality service and information provided.
• Uses discretion to modify work practices and processes to achieve results or improve efficiency.
• May provide informal guidance to junior team members.
• Problem solving: Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for clients and end-users.
• Clearly and effectively exchanges information and ideas.

Responsibilities

• Creates a quality checklist to determine potential defects.
• Reviews transactions and selects samples for auditing.
• Performs risk assessments related to performance monitoring and financial operations.
• Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
• Validates audit findings with operations personnel to concur with root cause analysis (RCA).
• Performs other duties as assigned.
• Complies with all policies and standards.

Job description

Conduent in Manila is seeking a detail-oriented professional to perform business support or technical work, using data organizing and coordination skills. You will follow established procedures and contribute to audit and operations teams.

The role emphasizes problem solving, adherence to licenses and certifications, and collaboration across teams to deliver accurate results for clients.