Senior QA Consultant (SAP/Zuora/Finance systems)

Sophos; Philippines; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

Sophos in the Philippines is looking for a Senior Back Office Quality Assurance Consultant to spearhead quality assurance activities across complex systems. This senior role emphasizes ownership, sound judgment, and the ability to operate independently in a fast-paced environment.

The position requires extensive QA experience, risk-based testing methodologies, and a strong interest in AI-driven QA practices. The successful candidate will ensure delivery quality and operational excellence while influencing stakeholders across multiple domains.

Qualifications

• 8+ years extensive Quality Assurance experience.
• Strong practical knowledge of risk-based testing methodologies.
• Excellent verbal and written communication skills with the ability to influence stakeholders.

Responsibilities

• Lead end-to-end QA activities across complex Back Office systems.
• Develop and execute effective test strategies and validation approaches.
• Ensure production stability and high-quality delivery outcomes.

Skills

Quality Assurance experience

Risk-based testing methodologies

Analytical thinking

QA automation

Communication skills

Tools

Worksoft

SAP

Zuora

OneSource applications

Job description

Role Summary

We are seeking a highly skilled and experienced Senior Back Office Quality Assurance Consultant (IC4) to lead quality assurance across complex Back Office platforms, integrations, and business‑critical operations. This is a senior individual contributor role for someone who demonstrates strong ownership, sound judgment, and the ability to operate independently in fast‑paced, high‑impact environments. The successful candidate will play a critical role in ensuring delivery quality, production stability, and operational excellence, while proactively identifying risks, driving automation, and influencing stakeholders across multiple systems and business domains. This role is ideal for a QA professional who thrives on deep technical and strategic contribution, values continuous improvement, and has a strong interest in AI‑driven QA and modern testing practices.

What you will do

• Lead end‑to‑end QA activities across complex Back Office systems, workflows, integrations, and enterprise business processes.
• Develop and execute effective test strategies, test plans, and validation approaches aligned with business and technical objectives.
• Ensure release readiness, production stability, and high‑quality delivery outcomes across multiple initiatives.
• Manage competing priorities between BAU support and project deliverables while maintaining QA standards.
• Apply risk‑based testing methodologies to prioritize testing efforts effectively.
• Identify quality risks, dependencies, gaps, and release concerns early, and provide actionable mitigation plans.
• Take initiative during critical delivery situations such as unclear requirements, testing blockers, integration issues, or release instability.
• Partner closely with business stakeholders to align on quality expectations and release readiness.
• Act as a trusted QA advisor, communicating risks, progress, and recommendations clearly.
• Influence decisions through expertise, data‑driven insights, and effective communication.
• Demonstrate strong individual contributor leadership through accountability, professionalism, and ownership.
• Mentor and support QA engineers through coaching, reviews, collaboration, and knowledge sharing.
• Promote a culture of continuous learning, operational excellence, and quality‑first thinking.
• Drive the adoption of AI‑powered QA solutions and intelligent automation practices across testing processes.
• Champion automation‑first and AI‑assisted testing approaches to improve efficiency, scalability, and coverage.
• Identify opportunities to reduce manual effort and optimize QA processes through automation and innovation.
• Contribute to the enhancement of QA frameworks, standards, tools, and delivery practices.
• Collaborate with engineering and technology teams to integrate automation and AI capabilities into CI/CD pipelines and QA workflows.
• Evaluate emerging technologies, automation platforms, and AI‑driven testing tools to improve quality engineering practices.

What you will bring

• 8+ years extensive Quality Assurance experience.
• Strong practical knowledge of risk‑based testing methodologies.
• Strong analytical, critical thinking, and problem‑solving capabilities.
• Excellent verbal and written communication skills with the ability to influence stakeholders across multiple levels.
• Hands‑on experience in QA automation and independent test strategy implementation.
• Familiarity with modern QA tools, defect tracking systems, and test management platforms.
• Understanding of Agile methodologies, CI/CD pipelines, and software development lifecycle (SDLC) practices.
• Exposure to AI‑assisted QA tools, intelligent automation, or machine learning‑enabled testing solutions is highly desirable.
• Proven experience supporting finance systems, including SAP, Zuora, and OneSource applications.
• Expertise in designing and implementing test automation solutions using Worksoft.
• Good foundation for mentoring or guiding QA team members in technical delivery and best practices.
• Provide mentorship and guidance to QA engineers through coaching and knowledge sharing.
• Promote a culture of quality‑first thinking, continuous learning, and operational excellence.
• Lead by example as a high‑impact individual contributor.

Desirable

• Exposure to platforms such as SAP S/4HANA, Salesforce, and AI‑driven tools.
• Experience in QA transformation, process optimization, or operational improvement initiatives.
• Knowledge of scripting, automation frameworks, and modern testing technologies.
• Experience in AI‑driven testing or intelligent process automation implementations.

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

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