Join Our Journey: Quality Assurance Analyst
Job Summary
The QA Analyst is responsible for ensuring ERP and software solutions meet functional and business requirements through systematic testing. This role executes test plans, documents results, and collaborates with developers and product teams to identify and resolve defects.
Key Responsibilities
- Execute test plans and test cases based on business and technical requirements.
- Participate in requirement reviews and provide input from a QA perspective.
- Maintain testing documentation and ensure reusability of test assets.
- Support automation efforts under the guidance of the QA Lead.
- Provide feedback on usability, performance, and overall product quality.
- Perform functional, regression, integration, and UAT testing for ERP modules and related solutions.
- Document test results, track defects, and follow up on resolutions to ensure timely and effective resolution.
- Collaborate with developers, consultants, and product managers to clarify requirements and acceptance criteria.
Qualifications
Education
- Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
Experience
- 1–3 years of experience in software testing or ERP quality assurance.
- QA certifications (ISTQB or equivalent) are considered an asset.
Technical Skills
- Familiarity with ERP systems and testing methodologies.
- Experience with test management and bug tracking tools (e.g., Jira, TestRail).
- Understanding of manual and automated testing techniques.
- Knowledge of API automation tools like Postman.
- Exposure to Web automation tools like Selenium, Playwright is a plus.
- Basic knowledge of SQL or scripting is an advantage.
Soft Skills
- Proactive: Should anticipate potential challenges and act before they become problems.
- Adaptable: Ability to adapt to changing circumstances, priorities, and challenges. Should be flexible enough to adjust plans as needed.
- Accountable: Taking ownership of both successes and failures. Hold themselves and their team responsible for meeting deadlines, delivering quality results, and staying within budget.
- Solution-Oriented: Ability to focus on finding solutions. Maintaining a positive and solution-driven mindset encourages the team to tackle challenges creatively and efficiently.
- Collaborative: Ability to value teamwork and foster strong collaboration among stakeholders, team members, and clients. Building strong relationships to help ensure project success and smooth communication.
- Resilient: Ability to remain calm under pressure, manage stress effectively, and continue to lead the team toward success despite setbacks.
- Detail-Oriented: Attention to detail ensures that nothing is overlooked in terms of planning, execution, and delivery.
- Communicative: Should be able to clearly articulate expectations, progress, and issues to stakeholders at all levels.
- Decisive: Ability to make timely decisions, often with limited information.
- Empathetic: The ability to understand the needs, challenges, and perspectives of team members fosters trust and helps build a supportive environment where everyone feels valued.
- Demonstrated experience in cultivating a harmonious and positive working environment.
Why You’ll Love Working Here
- Competitive pay and benefits, sure, but also a culture that truly supports work-life balance.
- Opportunities for professional growth, but also for personal connections.
- A work environment where passion for excellence and customer appreciation are shared by all employees.