Senior Project Manager

Manulife John Hancock; Quezon City; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

Manulife John Hancock in Quezon City, Philippines, is seeking a Senior Project Manager to lead complex, strategic, cross-functional initiatives through the full delivery lifecycle within the EPMO governance framework.

You will translate enterprise priorities into executable plans, manage scope, schedule, budget, and quality, and ensure programs deliver measurable business benefits while strengthening governance and reporting across local and regional units.

Responsibilities

• Lead strategic, transformation, business, and technology projects from initiation through implementation, transition, and closure.
• Define scope, strategy, requirements, acceptance criteria, and implementation approach with sponsors and analysts.
• Comply with and champion enterprise project management standards, methodologies, templates, reporting requirements, and governance controls.
• Identify, assess, document, mitigate, monitor, and control delivery, operational, financial, technology, regulatory, and change risks.
• Develop and manage project budgets, forecasts, resource plans, and cost tracking in partnership with Finance and functional leaders.
• Build trusted relationships with sponsors, executives, Business Units, clients, delivery teams, and enabling functions; manage communications plans.
• Define measurable outcomes, baselines, targets, measurement methods, and realization timelines; track benefits and report progress.
• Use project and portfolio data to identify delivery trends, dependencies, risks, and opportunities and produce executive status reports.

Job description

The Senior Project Manager is accountable for leading complex, strategic, technical, and cross-functional initiatives through the full delivery lifecycle while operating within the Enterprise Project Management Office governance framework. The role converts enterprise priorities into executable plans, aligns stakeholders, manages scope, schedule, budget, quality, risks, issues, dependencies, resources, and change impacts, and ensures that projects deliver measurable business outcomes and intended benefits. The role also strengthens enterprise delivery discipline through transparent reporting, stage-gate compliance, continuous improvement, and active contribution to EPMO standards and capability building.

Key Accountabilities:

1. 1. Strategic Alignment and Project Leadership

   Lead assigned strategic, transformation, business, and technology projects from initiation through implementation, transition, and closure.

   Translate approved business cases and enterprise priorities into clear project outcomes, roadmaps, delivery plans, milestones, and decision points.

   Maintain alignment between project objectives, enterprise strategy, investment intent, and expected business value.

   Provide direction to cross-functional project teams, clarify roles and expectations, and enable effective collaboration across local and regional Business Units.

2. 2. Scope, Requirements, and Delivery Management

   Partner with sponsors, clients, Business Analysts, technology teams, and subject-matter experts to define scope, strategy, requirements, acceptance criteria, and implementation approach.

   Manage delivery across initiation, planning, design, development, testing, deployment, transition, and closure using fit-for-purpose predictive, Agile, or hybrid methods.

   Control scope, schedule, budget, quality, and deliverables, and apply disciplined change control when requirements or priorities shift.

   Coordinate business and technical workstreams, including requirements analysis, solution readiness, user acceptance testing, and operational handover.

3. 3. EPMO Governance and Assurance

   Comply with and champion enterprise project management standards, methodologies, templates, reporting requirements, and governance controls.

   Prepare projects for stage-gate reviews and provide complete, accurate evidence to support approval, continuation, reprioritization, or intervention decisions.

   Maintain core project artifacts, including charter, integrated plan, RAID log, dependency map, financial tracker, status report, decision log, change log, and closure report.

   Support project health assessments, quality reviews, audits, and recovery actions; promptly address governance gaps and non-compliance.

4. 4. Risk, Issue, Dependency, and Decision Management

   Identify, assess, document, mitigate, monitor, and control delivery, operational, financial, technology, regulatory, and change risks.

   Manage issues and cross-project dependencies to resolution, with clear owners, target dates, impacts, and escalation paths.

   Escalate material risks, delivery constraints, and decisions to sponsors, governance forums, and EPMO leadership with evidence-based recommendations.

5. 5. Financial, Resource, and Capacity Management

   Develop and manage project budgets, forecasts, resource plans, and cost tracking in partnership with Finance and functional leaders.

   Identify critical skill and capacity needs, establish team accountabilities, and resolve resource conflicts through timely enterprise-level discussions.

   Monitor project financial performance and resource utilization, and recommend corrective actions to protect delivery and investment value.

6. 6. Stakeholder, Change, and Communications Management

   Build trusted relationships with sponsors, executives, Business Units, clients, delivery teams, and enabling functions.

   Create and execute stakeholder engagement and communication plans that provide transparent, timely, and decision-useful information.

   Partner with change and business leaders to assess organizational impacts, readiness, adoption risks, training needs, and transition requirements.

   Facilitate governance meetings, workshops, working sessions, and executive updates; drive decisions, ownership, and follow-through.

7. 7. Benefits Realization and Value Delivery

   Partner with sponsors and benefit owners to define measurable outcomes, baselines, targets, measurement methods, and realization timelines.

   Track benefit delivery through implementation and transition, identify value leakage, and initiate corrective action where outcomes are at risk.

   Conduct post-implementation and lessons-learned reviews and contribute evidence to EPMO benefits realization and portfolio reporting.

8. 8. Data, Digital, AI, and Reporting Enablement

   Use project and portfolio data to identify delivery trends, dependencies, risks, and opportunities and to strengthen decision-making.

   Produce accurate executive status reports, project health views, forecasts, and decision-support materials for the EPMO and governance bodies.

   Promot