Job Summary
The PMO Manager is responsible for establishing, leading, and continuously improving the Project Management Office (PMO) to ensure consistent, efficient, and successful delivery of IT projects across the conglomerate. The role provides project governance, standards, tools, and oversight to support strategic initiatives, digital transformation programs, and business-critical IT projects across multiple business units.
Duties and Responsibilities
Key Responsibilities
PMO Leadership & Governance
- Establish,manage, and continuously improve PMO frameworks, methodologies, standards,and best practices.
- Defineand enforce project governance, stage gates, and approval processes.
- Ensurealignment of IT projects with enterprise strategy, business priorities,and digital transformation goals.
Project Portfolio Management
- Overseethe IT project portfolio across the conglomerate, ensuring visibility,prioritization, and resource optimization.
- Monitorproject performance (scope, timeline, cost, quality, and risk) and provideregular status reports to senior leadership.
- Facilitateportfolio-level decision-making, including prioritization, trade-offs, andescalation management.
Project Delivery Oversight
- Provideoversight and support to Project Managers to ensure on-time, on-budget,and high-quality project delivery.
- Identifyrisks, dependencies, and bottlenecks across projects and proactivelyimplement mitigation plans.
- Driveconsistency in project execution across business units and IT teams.
Stakeholder & Business Engagement
- Serveas a key liaison between IT, business units, and executive stakeholders.
- Supportdemand intake, project justification, and business case development.
- Ensureclear communication, alignment, and expectations management across allstakeholders.
Resource & Capacity Management
- Supportresource planning and capacity management for project teams across theconglomerate.
- Coordinatewith functional heads to ensure availability of skilled resources forpriority initiatives.
- Trackutilization and support workforce planning for project roles.
Tools, Reporting & Metrics
- ManagePMO tools, templates, and systems (e.g., project tracking, dashboards, andreporting platforms).
- Defineand track PMO KPIs, including project success rate, delivery timelines,cost variance, and benefits realization.
- Prepareexecutive-level dashboards and reports for management and governanceforums.
Process Improvement & Capability Building
- Drivecontinuous improvement of project management practices and maturity.
- Coachand mentor Project Managers and project teams.
- Supporttraining, certification, and professional development of projectresources.
Risk, Compliance & Audit Support
- Ensurecompliance with internal controls, IT policies, and regulatoryrequirements.
- Supportaudits by providing project documentation, reports, and evidence asrequired.
- Manageenterprise-level project risks and escalation processes.
Technical Competencies and Skills
IT Project Management, Program Management, PMP, Information Technoloy
Education, Trainings and Licenses Required
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Business Administration