Senior Production Engineer - Trading Platform Reliability

Charterhouse Pte Ltd; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

Charterhouse Pte Ltd is looking for an experienced Support Engineer to ensure the stability and reliability of critical trading applications in a collaborative support team. The role involves monitoring applications, responding to production incidents, and coordinating incident management activities.

The ideal candidate will have experience in financial services, strong knowledge of AWS services, and the ability to work across teams to enhance operational processes. A Bachelor's degree or equivalent is required.

Qualifications

• Experience supporting business-critical applications, especially in financial services.
• Strong understanding of AWS services and cloud operations.
• Proven experience in incident management and root cause analysis.

Responsibilities

• Monitor and support global trading applications for operational stability.
• Investigate and resolve production incidents using structured troubleshooting.
• Participate in change management and release processes.

Skills

AWS cloud operations

Incident management

Production support

Monitoring tools (Grafana, CloudWatch, ELK, Splunk)

Communication skills

Education

Bachelor's degree or equivalent

Job description

Charterhouse Pte Ltd is looking for an experienced Support Engineer to ensure the stability and reliability of critical trading applications in a collaborative support team. The role involves monitoring applications, responding to production incidents, and coordinating incident management activities.

The ideal candidate will have experience in financial services, strong knowledge of AWS services, and the ability to work across teams to enhance operational processes. A Bachelor's degree or equivalent is required.