Senior Process Excellence Lead - Lean Six Sigma Black Belt

TaskUs; Imus; On-site; PHP 2,000,000 - 3,600,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

High visibility role

Collaborative environment

Career growth opportunities

Job summary

TaskUs is seeking a Senior Process Excellence Lead to drive continuous improvement across the organization using Lean and Six Sigma methodologies. You will analyze workflows, identify opportunities, and lead cross-functional teams to implement solutions that raise efficiency and reduce costs.

The role focuses on building dashboards, KPIs, and data-driven recommendations while mentoring staff in Lean/Six Sigma concepts. Join a People First culture with opportunities for growth.

Qualifications

• 8-12+ years of experience in process improvement or business transformation.
• Lean Six Sigma Black Belt or higher is mandatory.
• Proven experience leading multiple process improvement projects with measurable results.
• Strong analytical skills with data analysis and visualization proficiency.
• Excellent project management, communication, and interpersonal skills.

Responsibilities

• Lead and manage a portfolio of process improvement projects from ideation through completion using DMAIC and other methodologies.
• Collaborate with department heads and subject matter experts to gather data, analyze root causes, and develop actionable project plans.
• Facilitate workshops and Kaizen events to map current state processes, identify waste, and design future state solutions.
• Utilize statistical analysis and mapping tools to analyze data and provide data-driven recommendations.
• Develop and maintain dashboards and KPIs to monitor performance and impact of improvements.
• Present progress reports and business cases to stakeholders and senior management.
• Mentor teams on Lean and Six Sigma principles and promote a culture of continuous improvement.
• Assist in developing a standardized framework for process excellence across the company.
• Document new and updated processes clearly for all teams.

Skills

Lean Six Sigma

Project management

Data analysis

Stakeholder management

Communication

Tools

Minitab

Visio

Job description

TaskUs is seeking a Senior Process Excellence Lead to drive continuous improvement across the organization using Lean and Six Sigma methodologies. You will analyze workflows, identify opportunities, and lead cross-functional teams to implement solutions that raise efficiency and reduce costs.

The role focuses on building dashboards, KPIs, and data-driven recommendations while mentoring staff in Lean/Six Sigma concepts. Join a People First culture with opportunities for growth.