Senior Payments Configuration Specialist

Visa; Pasay; On-site; PHP 1,004,000 - 1,674,000; Full time

Job summary

Visa is seeking a Configuration Consultant to manage client configurations across the global network. The role focuses on implementing and configuring client profiles, ensuring compliance, and coordinating with clients and internal teams to deliver changes with minimal disruption.

The ideal candidate has a Bachelor's degree in a related field and at least 8 years of experience in customer support or a similar configuration role.

Qualifications

• Bachelor's degree in business, Finance, Computer Science, Information Technology or equivalent qualification
• A minimum of 8 years' equivalent experience in a customer support role

Responsibilities

• Provide implementation and configuration support to assigned Visa clients and/or support to assigned countries/regions.
• Manage all types of configuration requests in support of client and Visa initiatives.
• Meet deadlines through effective management of workload and prioritization.
• Coordinate with clients or internal stakeholders to understand program set‑up requirements and support card program installations, conversions, and updates.
• Review, research, analyze, and configure each client configuration request for completeness and accuracy.

Education

Bachelor's degree in business, Finance, Computer Science, Information Technology or equivalent qualification

Job description

Visa is seeking a Configuration Consultant to manage client configurations across the global network. The role focuses on implementing and configuring client profiles, ensuring compliance, and coordinating with clients and internal teams to deliver changes with minimal disruption.

The ideal candidate has a Bachelor's degree in a related field and at least 8 years of experience in customer support or a similar configuration role.