Senior Ops Leader: Workforce Excellence

Asticom Technology Inc; Pasig; On-site; PHP 1,100,000 - 1,650,000; Full time

Job summary

Asticom Technology Inc. in Pasig is seeking a Senior Operations Associate Manager to lead staff performance, team enablement, and operational excellence across our Pasig portfolio.

You will plan, deploy, coach, and monitor operations staff, refine workflows, and partner with department heads to build a high-performing, engaged team. The role emphasizes hands-on leadership, workforce coordination, service level attainment, and culture building to drive tenant satisfaction and premium property

Qualifications

• Bachelor’s degree in Business Admin, HR, or related field.
• 4–6 years in operations or workforce management.
• 2+ years supervising 20+ staff in 24/7 operations.

Responsibilities

• Plan and manage staffing across security, maintenance, and frontline teams.
• Monitor attendance, leave, overtime, and deployment; address gaps.
• Lead daily huddles, performance reviews, coaching, and capability building.
• Ensure SOPs, safety protocols, and service standards are followed.

Skills

Staff scheduling

Performance management

Coaching

Data-driven decision making

Communication

Leadership

Education

Bachelor’s degree in Business Administration, Human Resources, Operations Management, Public Administration, or a related field

Tools

MS Office

HRIS / workforce management systems

Job description

Asticom Technology Inc. in Pasig is seeking a Senior Operations Associate Manager to lead staff performance, team enablement, and operational excellence across our Pasig portfolio.

You will plan, deploy, coach, and monitor operations staff, refine workflows, and partner with department heads to build a high-performing, engaged team. The role emphasizes hands-on leadership, workforce coordination, service level attainment, and culture building to drive tenant satisfaction and premium property