Senior Ops Enablement Leader — Hybrid, Global Impact

Johnson & Johnson Innovative Medicine; Philippines; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Johnson & Johnson Innovative Medicine is seeking a Sr. Manager, Ops Enablement in Taguig, Philippines. You will lead enterprise-wide enablement strategies, standardize processes, and optimize vendor partnerships to accelerate performance and employee experience.

The role oversees content and knowledge management, partners with HR and leaders, and designs training programs to build organizational capability. Travel up to 20% international may be required.

Qualifications

• Typically requires 10–12 years of experience in operations, HR, or enablement disciplines.

Responsibilities

• Lead enterprise-wide enablement strategies to improve effectiveness, consistency, and scalability.
• Drive standardization of processes, tools, and workflows across regions and teams.
• Oversee vendor management strategy, including governance, performance management, and optimization of external partnerships.
• Oversee content management operations, ensuring high-quality, scalable, and consistent enablement materials and resources.
• Partner with HR, business leaders, and cross-functional stakeholders to align enablement initiatives with organizational priorities.
• Design and deliver enablement programs (e.g., training, frameworks, and resources) to enhance organizational capability.
• Leverage data and insights to measure performance, identify trends, and inform strategic decisions.
• Lead change management initiatives to drive adoption of new processes, tools, and ways of working.
• Establish governance frameworks to ensure consistency, quality, and compliance with internal policies and standards.
• Direct and develop a team, including a Manager, Vendor Management and an Analyst, Content Management, fostering a culture of accountability and continuous improvement

Skills

Vendor management

Content management

Process improvement

Data analysis

People leadership

Global/Regional experience

Change management

Project management

Lean/Six Sigma

Education

Bachelor's degree in HR/Business Administration

Master's degree / MBA preferred

Tools

Content management platforms

Job description

Johnson & Johnson Innovative Medicine is seeking a Sr. Manager, Ops Enablement in Taguig, Philippines. You will lead enterprise-wide enablement strategies, standardize processes, and optimize vendor partnerships to accelerate performance and employee experience.

The role oversees content and knowledge management, partners with HR and leaders, and designs training programs to build organizational capability. Travel up to 20% international may be required.