Senior Manager, Ops Enablement

Johnson & Johnson; Pateros; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Johnson & Johnson, through DePuy Synthes, is seeking a Sr. Manager, Ops Enablement to lead enterprise-wide enablement strategies in Taguig, Philippines. You will drive process excellence and scale capabilities across global services, aligning initiatives with corporate priorities and standards.

The role oversees vendor governance, content management, and program design, partnering with HR and cross-functional leaders. Strong data use and change-management skills are essential for success.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or related field.
• Master’s degree or MBA preferred.

Responsibilities

• Lead the development and execution of enterprise-wide enablement strategies to improve effectiveness, consistency, and scalability.
• Drive standardization and continuous improvement of processes, tools, and workflows across regions and teams.
• Oversee vendor management strategy, including governance, performance management, and optimization of external partnerships.
• Oversee content management operations, ensuring high-quality, scalable enablement materials and resources.
• Partner with HR, business leaders, and cross-functional stakeholders to align enablement initiatives with organizational priorities.
• Design and deliver enablement programs (e.g., training, frameworks, and resources) to enhance organizational capability.
• Leverage data and insights to measure performance, identify trends, and inform strategic decisions.
• Lead change management initiatives to drive adoption of new processes, tools, and ways of working.
• Establish governance frameworks to ensure consistency, quality, and compliance with internal policies and standards.
• Direct and develop a team, including a Manager, Vendor Management and an Analyst, Content Management.

Skills

Ops Enablement

Vendor management

Content management

Process improvement

Change management

Data analytics

Global leadership

HR alignment

Education

Bachelor’s degree (HR / business)

Master’s degree or MBA preferred

Tools

Content management platforms

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

HR Business Partners

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a(n) Sr. Manager, Ops Enablement,locatedin Taguig, Philippines.

The Sr. Manager, Ops Enablement plays a critical leadership role in advancing organizational effectiveness and capability within Global Services. This roleis responsible fordefining and scaling enablement strategies, driving process excellence, and strengthening global operational capabilities. The position oversees key enablement functions, including vendor management and content management, ensuring alignment, quality, and scalability across teams. This is a high-impact opportunity to lead transformation initiatives,optimizehow work gets done, and deliver measurable improvements to performance and employee experience.

Key Responsibilities

• Lead the development and execution of enterprise-wide enablement strategies to improve effectiveness, consistency, and scalability
• Drive standardization and continuous improvement of processes, tools, and workflows across regions and teams
• Oversee vendor management strategy, including governance, performance management, and optimization of external partnerships
• Oversee content management operations, ensuring high-quality, scalable, and consistent enablement materials and resources
• Partner with HR, business leaders, and cross-functional stakeholders to alignenablement initiatives with organizational priorities
• Design and deliver enablement programs (e.g., training, frameworks, and resources) to enhance organizational capability
• Leverage data and insights to measure performance, identify trends, and inform strategic decisions
• Lead change management initiatives to drive adoption of new processes, tools, and ways of working
• Establish governance frameworks to ensure consistency, quality, and compliance with internal policies and standards
• Direct and develop a team, including a Manager, Vendor Management and an Analyst, Content Management, fostering a culture of accountability and continuous improvement

Qualifications

Education:

• Bachelor’s degreerequired(Human Resources, Business Administration, or related field)
• Master’sdegree or MBA preferred

Experience and Skills:

Required:

• Typically requires10–12 years of relevant experiencein operations, HR, or enablement-related disciplines
• Experience leading enablement, operations, or transformation initiatives across global or regional teams
• Strong experience in process improvement, standardization, and scaling operational capabilities
• Experience managing vendor relationships or external partnerships in a global environment
• Experience overseeing or designing content, knowledge management, or enablement materials
• Proven ability to use data, reporting, and metrics to drive insights and decision-making
• Demonstrated people leadership experience, including managing and developing direct reports

Preferred:

• Experience in Global Services or shared services environments
• Familiarity with enterprise systems, workflow tools, or content management platforms
• Experience leading large-scale transformation or digital enablement initiatives
• Knowledge of vendor governance models and performance frameworks
• Exposure to global compliance and operational standards across regions
• Continuous improvement certification or experience (e.g., Lean, Six Sigma)

Other:

• Language: Englishrequired; Spanishproficiencyhighly preferred
• Travel: Up to 20% international travel may be required
• Certifications: HR or project management certifications preferred (e.g., SHRM, PMP)

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Business Alignment, Coaching, Employee Relations, Employee Retention, HR Business Partnership, HR Strategic Management, Human Resources Consulting, Human Resources Law, Interpersonal Influence, Organizational Change Management, Organizational Development (OD), Organizing, Problem Solving, Process Improvements, Project Management, Talent Management, Technical Credibility