Senior Manager Ops Enablement

Johnson & Johnson Innovative Medicine; Philippines; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Johnson & Johnson Innovative Medicine is seeking a Sr. Manager, Ops Enablement in Taguig, Philippines. You will lead enterprise-wide enablement strategies, standardize processes, and optimize vendor partnerships to accelerate performance and employee experience.

The role oversees content and knowledge management, partners with HR and leaders, and designs training programs to build organizational capability. Travel up to 20% international may be required.

Qualifications

• Typically requires 10–12 years of experience in operations, HR, or enablement disciplines.

Responsibilities

• Lead enterprise-wide enablement strategies to improve effectiveness, consistency, and scalability.
• Drive standardization of processes, tools, and workflows across regions and teams.
• Oversee vendor management strategy, including governance, performance management, and optimization of external partnerships.
• Oversee content management operations, ensuring high-quality, scalable, and consistent enablement materials and resources.
• Partner with HR, business leaders, and cross-functional stakeholders to align enablement initiatives with organizational priorities.
• Design and deliver enablement programs (e.g., training, frameworks, and resources) to enhance organizational capability.
• Leverage data and insights to measure performance, identify trends, and inform strategic decisions.
• Lead change management initiatives to drive adoption of new processes, tools, and ways of working.
• Establish governance frameworks to ensure consistency, quality, and compliance with internal policies and standards.
• Direct and develop a team, including a Manager, Vendor Management and an Analyst, Content Management, fostering a culture of accountability and continuous improvement

Skills

Vendor management

Content management

Process improvement

Data analysis

People leadership

Global/Regional experience

Change management

Project management

Lean/Six Sigma

Education

Bachelor's degree in HR/Business Administration

Master's degree / MBA preferred

Tools

Content management platforms

Job description

Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Human Resources

Job Sub Function

HR Business Partners

Job Category

Professional

All Job Posting Locations

Taguig, National Capital Region (Manila), Philippines

Job Description

DePuy Synthes is recruiting for a(n) Sr. Manager, Ops Enablement, located in Taguig, Philippines.

The Sr. Manager, Ops Enablement plays a critical leadership role in advancing organizational effectiveness and capability within Global Services. This role is responsible for defining and scaling enablement strategies, driving process excellence, and strengthening global operational capabilities. The position oversees key enablement functions, including vendor management and content management, ensuring alignment, quality, and scalability across teams. This is a high-impact opportunity to lead transformatio n initiatives, optimize how work gets done, and deliver measurable improvements to performance and employee experience.

Key Responsibilities

• Lead the development and execution of enterprise-wide enablement strategies to improve effectiveness, consistency, and scalability
• Drive standardization and continuous improvement of processes, tools, and workflows across regions and teams
• O versee vendor management strategy, including governance, performance management, and optimization of external partnerships
• Oversee content management operations, ensuring high-quality, scalable, and consistent enablement materials and resources
• Partner with HR, business leaders, and cross-functional stakeholders to align enablement initiatives with organizational priorities
• Design and del IVER enablement programs (e.g., training, frameworks, and resources) to enhance organizational capability
• Leverage data and insights to measure performance, identify trends, and inform strategic decisions
• Lead change management initiatives to drive adoption of new processes, tools, and ways of working
• Establish governance frameworks to ensure consistency, quality, and compliance with internal policies and standards
• Direct and develop a team, including a Manager, Vendor Management and an Analyst, Con tent Management, fostering a culture of accountability and continuous improvement

Qualifications

Education

• Bachelor's degree required (Human Resources, Business Administration, or related field)
• Master's degree or MBA preferred

Experience and Skills

Required

• Typically requires 10-12 years of relevant experience in operations, HR, or enablement-related disciplines
• Experience leading enablement, operations, or transformation initiatives across global or regional teams
• Strong experience in process improvement, standardization, and scaling operational capabilitiesExperience managing vendor relationships or external partnerships in a global environmentExperience overseeing or designing content, knowledge management, or enablement materialsProven ability to use data, repor ting, and metrics to drive insights and decision-makingDemonstrated people leadership experience, including managing and developing direct reports

  Preferred

  • Experience in Global Services or shared services environments
  • Familiarity with enterprise systems, workflow tools, or content management platforms
  • Experience leading large-scale transformation or digital enablement initiatives
  • Knowledge of vendor governance models and performance frameworks
  • Exposure to global compliance and operational standards across regions
  • Continuous improvement certification or experience (e.g., Lean, Six Sigma)

  Other

  • Language: English required; Spanish proficiency highly preferred
  • Travel: Up to 20% international travel may be required
  • Certifications: HR or project management certifications preferred (e.g., SHRM, PMP)

  Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

  Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

  Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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