Senior Operations Leader — Drive Efficiency & Growth
IBM
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Job summary
IBM Philippines is seeking a Senior Operations Manager to lead and optimize business operations across multiple teams, delivering service excellence and financial performance. This role partners with business leaders and clients to shape operational strategies.
You will monitor KPIs, SLAs, and budgets, while driving continuous improvement, employee development, and risk management in a global consulting context.
Job description
IBM Philippines is seeking a Senior Operations Manager to lead and optimize business operations across multiple teams, delivering service excellence and financial performance. This role partners with business leaders and clients to shape operational strategies.
You will monitor KPIs, SLAs, and budgets, while driving continuous improvement, employee development, and risk management in a global consulting context.
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