Senior Observability & Incident-Response Operations Engineer

Axos Business Center; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Axos Business Center in Manila, Philippines seeks a senior operations engineer to guide complex event correlation, escalation decisions, and service-impact analysis. You will coach engineers, improve runbooks, and assure evidence quality in a fast-paced financial services environment.

Responsibilities include coordinating incident response, driving escalation quality, and enabling better handovers and operational readiness. Equal opportunity employer; pre-employment checks apply.

Qualifications

• 6+ years in production operations, application support, NOC, infrastructure support or observability.
• Experience coordinating incident response or operational coverage.
• Strong cross-layer event-correlation and service-impact reasoning.

Responsibilities

• Guide complex event correlation and escalation decisions.
• Coach operations engineers and assure evidence quality.
• Improve handovers, runbooks, alert quality and operational readiness.
• Escalate systemic telemetry issues to engineering.

Skills

6+ years in production operations

Incident response coordination

Event-correlation reasoning

Job description

Axos Business Center in Manila, Philippines seeks a senior operations engineer to guide complex event correlation, escalation decisions, and service-impact analysis. You will coach engineers, improve runbooks, and assure evidence quality in a fast-paced financial services environment.

Responsibilities include coordinating incident response, driving escalation quality, and enabling better handovers and operational readiness. Equal opportunity employer; pre-employment checks apply.