Senior Network Engineer – Hybrid WAN/LAN Expert

Gratitude Philippines; Philippines; Hybrid; PHP 300,000 - 304,000; Full time

Job summary

Gratitude Philippines is seeking a Sr. Network Engineer to design, implement, monitor and manage the network infrastructure with a hybrid setup in Manila (Eton Centris, Quezon City). Morning/Mid shift and a minimum of 10 years’ experience are required.

The role covers migration projects, provisioning network equipment, and ensuring BAU and project support. Responsibilities include incident/change management, root cause analysis, audits, documentation, and collaborating with multinational teams

Qualifications

• College graduate
• Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Proven track record working with multinational teams.
• Demonstrated ability in handling complex, technical issues and providing timely solutions.
• Strong ability to interact, communicate, and influence vertically and laterally
• Ability to anticipate risks and successfully develop and drive mitigation plans
• Excellent analytical and problem solving skills
• Must be comfortable in delivering messages across a wide spectrum of individuals
• Ability to navigate in complex and changing environment
• Not a job hopper
• Must not be a present or former employee of Wipro

Responsibilities

• Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
• Communicating and interacting with clients for providing expert advice.
• Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
• Provide technical direction for systems migration and integration.
• Meeting and exceeding defined service level metrics on timeliness and accuracy.
• Work as a global team to manage the operations of multiple customers with multiple shift operations.
• Focus on maximizing customer experience while optimizing costs

Skills

Strong communication

Analytical thinking

Problem solving

Project management

Team collaboration

Risk mitigation

Presentation skills

Multinational teamwork

Integrity

Education

College graduate

Tools

Infoblox DDI

Routers & switches

Microsoft Project

MS Office (Outlook, Word, Excel, PowerPoint, Visio)

Job description

Gratitude Philippines is seeking a Sr. Network Engineer to design, implement, monitor and manage the network infrastructure with a hybrid setup in Manila (Eton Centris, Quezon City). Morning/Mid shift and a minimum of 10 years’ experience are required.

The role covers migration projects, provisioning network equipment, and ensuring BAU and project support. Responsibilities include incident/change management, root cause analysis, audits, documentation, and collaborating with multinational teams