(ACTIVE) Sr. Network Engineer | Hybrid Quezon City (170352) Project SCB

Gratitude Philippines; Manila; Hybrid; PHP 300,000 - 304,000; Full time

Job summary

Gratitude Philippines is seeking a Senior Network Engineer to design, implement, monitor, and manage the network infrastructure across global teams. The role includes documenting configurations, managing installations, and maintaining systems as part of BAU and projects.

The candidate should have 10+ years of experience, a college degree, and proficiency with Infoblox DDI and standard network equipment. Hybrid work setup in Manila is required with 3-4 days on-site.

Qualifications

• College degree required.
• Minimum 10 years practical experience in end-to-end management and execution of network project infrastructure deployment including migration of applications.
• Designing and implementing new network solutions and/or improving the efficiency of current networks.
• Proven track record working with multinational teams.
• Demonstrated ability to handle complex technical issues and provide timely solutions.
• Strong ability to interact, communicate, and influence across levels.

Responsibilities

• Design, implement, monitor and manage the network infrastructure; may include configuring new network installations and maintaining existing systems.
• Design and implement new network solutions and/or improve current networks.
• Install, configure and support network equipment including Infoblox DDI, routers, switches.
• Manage incident/change/problem processes for global WAN/LAN and security infrastructure.
• Lead high-priority incident resolution with cross-functional teams.
• Ensure end-to-end root cause analysis and regular production issue reporting.

Skills

Communication

Stakeholder management

Problem solving

Analytical thinking

Risk mitigation

Team collaboration

Education

College Graduate

Tools

Infoblox DDI

Router configuration

Switch configuration

Microsoft Office

Microsoft Project

Visio

Job description

Job title

Sr. Network Engineer

Work set up

• Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH (Location: Manila (Eton Centris, Quezon Avenue, Quezon City)

Work shift

Morning/Mid Shift

Salary

P300,000 – P304,000 (Note: please remove any salary information from any job posts)

Experience

10years+

Qualifications

• College Graduate
• Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Proven track record working with multinational teams.
• Demonstrated ability in handling complex, technical issues and providing timely solutions.
• Strong ability to interact, communicate, and influence vertically and laterally
• Ability to anticipate risks and successfully develop and drive mitigation plans
• Excellent analytical and problem solving skills
• Must be comfortable in delivering messages across a wide spectrum of individuals
• Ability to navigate in complex and changing environment
• Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)

Responsibilities

• Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
• Communicating and interacting with clients for providing expert advice.
• Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
• Provide technical direction for systems migration and integration.
• Meeting and exceeding defined service level metrics on timeliness and accuracy.
• Work as a global team to manage the operations of multiple customers with multiple shift operations.
• Focus on maximizing customer experience while optimizing costs

Recruitment Process

• Paper Screening (endorsing profile to Operations team to identify if candidate meets the basic requirement/qualification for the position)
• L1 Interview (Interview process with Practice/Operations Team)
• L2 Interview (Optional)
• Technical Assessment/Final Interview (Conducted by Customer’s Operations Team)
• Onboarding Process

Pre-screening Notes

• Highest Educational Attainment?
• How many years of experience do you have in practical experience in end to end management and execution of network project infrastructure?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Hybrid in Quezon City with a Morning/Midshift schedules?
• When are you available to start once hired?