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ReSource Pro Operational Solutions Philippines Inc. invites applicants for an IT Networking Associate.
Based in Metro Manila, you will design, implement, and maintain IT infrastructure and network platforms, monitor performance, and support capacity planning to ensure reliable operations. The role covers security monitoring, incident response, root cause analysis, and participation in risk assessments and business continuity planning.
ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization. With more than 13,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,500 clients across the carrier, broker, and MGA segments – consistently earning a 96%+ client retention rate for over a decade. It offers expert advisory services, workforce solutions, business process management optimization and transformative data and technology solutions. It was recognized in 2025 by Inc. 5000 as one of the fastest growing companies in the US and has earned this honor 16 times since 2009.
Design, implement, and maintain IT infrastructure and network platforms.
Monitor system performance and troubleshoot issues.
Track capacity and ensure optimal resource utilization.
Support procurement and system improvements.
Develop basic scripts for process automation.
Monitor systems for security threats and incidents.
Assist in threat mitigation and incident resolution.
Maintain incident records and support root cause analysis.
Perform regular security checks and risk assessments.
Support BCP drills and ensure compliance with policies.
Bachelor's degree in Computer Science, IT, or related field.
Minimum 1 year of IT networking experience.
Experience with TCP/IP, DHCP, DNS, routing protocols (OSPF, BGP), firewalls and VPNs, and switching and VLANs is required.
CCNA/CCNP certification preferred.
Shift Schedule: 8am-5pm PHT
Elevate your career with ReSource Pro, where your leadership, expertise, and vision will help shape the future of insurance operations on a global scale.