Senior MSP Systems & Cloud Automation Engineer

Intelligent Technical Solutions

Manila

Remote

PHP 1,476,000 - 1,767,000

Full time

3 days ago

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Benefits offered by this job

Health plans

Life insurance

PTO 15 days

Maternity/Paternity leave

US holiday pay

Night shift bonus

Salary advancement

Training & certification

Job summary

Intelligent Technical Solutions in the Philippines is seeking a Centralized Services Engineer to optimize IT environments, focusing on Windows Server, Azure, backup architectures with Veeam, and MSP tooling. You will escalate issues, drive automation, and ensure reliable operations for internal and client environments.

The role covers onboarding/offboarding, RMM scripting, MDM, PSA workflows, patching, and comprehensive documentation, with a strong emphasis on security, compliance, and proactive

Qualifications

Microsoft certifications are required.
Networking certifications are advantageous.
3+ years of experience in an MSP environment.

Responsibilities

Escalation point for complex issues unresolved by the internal helpdesk.
Oversee onboarding and offboarding for users and clients.
Design, deploy, and maintain Windows and Azure infrastructure.
Develop backup architecture using Veeam and verify restores.
Maintain ConnectWise Automate and CW Manage, and build automation scripts.
Document infrastructure and processes thoroughly.

Skills

Windows Server

Azure

PowerShell

RMM tools

CW Automate

CW Manage

Veeam

Addigy

Intune

MSSQL

MySQL

Networking

Cisco

Scripting

Education

Microsoft certs

Networking certs

Tools