Senior Microsoft Dynamics CRM Developer

EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES; Taguig; On-site; PHP 120,000 - 190,000; Full time

Job summary

EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES is seeking a Senior Microsoft Dynamics CRM Developer to design, develop, customize, and configure Dynamics 365 CRM solutions for global clients. You will work with cross-functional teams to translate business requirements into scalable technical solutions.

You will mentor junior developers, contribute to architecture decisions, and help optimize performance while embracing Agile practices in a client-facing consulting environment.

Qualifications

• At least 5 years of hands-on Dynamics CRM / Dynamics 365 CRM development.
• Experience in CRM configuration and customization.
• Hands-on experience developing Plugins, JavaScript, C#, and .NET solutions.
• Experience with Dynamics 365 CRM integrations and data migration activities.
• Knowledge of SQL and relational database concepts.
• Experience working on large-scale CRM implementations or transformation projects.
• Familiarity with Agile methodologies, CI/CD processes, and modern development practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Design, develop, configure, and customize Microsoft Dynamics 365 CRM solutions across Sales, Customer Service, and Marketing modules.
• Work closely with clients to understand business requirements and translate them into scalable technical solutions.
• Participate in solution design workshops and provide recommendations based on industry best practices.
• Develop and maintain CRM components using C#, .NET, Plugins, JavaScript, and related technologies.
• Support integration and data migration activities between Dynamics 365 and other enterprise applications.
• Collaborate with functional consultants, developers, testers, and business stakeholders throughout the project lifecycle.
• Review technical designs and ensure solutions align with business requirements and architecture standards.
• Mentor junior developers and support knowledge-sharing initiatives within the team.
• Contribute to system enhancements, performance optimization, and continuous improvement efforts.

Skills

Dynamics 365 CRM

C#

JavaScript

.NET

SQL

CRM integrations

Tools

Power Platform

Azure

Job description

The Opportunity

Join our Microsoft Dynamics team and help deliver enterprise-scale CRM solutions for global organizations. As a Senior Microsoft Dynamics CRM Developer, you will play a key role in designing, developing, configuring, and customizing Microsoft Dynamics 365 CRM solutions while collaborating with clients and cross-functional teams.

This role is ideal for experienced Dynamics 365 CRM professionals who enjoy hands‑on development, technical problem-solving, solution design, and working closely with business stakeholders.

Key Responsibilities

• Design, develop, configure, and customize Microsoft Dynamics 365 CRM solutions across Sales, Customer Service, and Marketing modules.

• Work closely with clients to understand business requirements and translate them into scalable technical solutions.

• Participate in solution design workshops and provide recommendations based on industry best practices.

• Develop and maintain CRM components using C#, .NET, Plugins, JavaScript, and related technologies.

• Support integration and data migration activities between Dynamics 365 and other enterprise applications.

• Collaborate with functional consultants, developers, testers, and business stakeholders throughout the project lifecycle.

• Review technical designs and ensure solutions align with business requirements and architecture standards.

• Mentor junior developers and support knowledge-sharing initiatives within the team.

• Contribute to system enhancements, performance optimization, and continuous improvement efforts.

Requirements

• At least 5 years of hands‑on experience in Microsoft Dynamics CRM / Dynamics 365 CRM development.

• Strong experience in CRM configuration and customization.

• Hands‑on experience developing Plugins, JavaScript, C#, and .NET solutions.

• Experience with Dynamics 365 CRM integrations and data migration activities.

• Knowledge of SQL and relational database concepts.

• Experience working on large-scale CRM implementation or transformation projects.

• Familiarity with Agile methodologies, CI/CD processes, and modern development practices.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent communication and stakeholder management capabilities.

Nice to Have

• Microsoft Dynamics 365 CRM Certification.

• Experience with Power Platform (Power Apps, Power Automate).

• Familiarity with TypeScript.

• Exposure to Azure services and cloud-based integrations.

• Prior experience in client‑facing consulting engagements.