Senior Marketing Operations Specialist

Q2 HR Solutions; Pasig; Hybrid; PHP 1,674,000 - 2,567,000; Full time

Job summary

Q2 HR Solutions is seeking Senior Marketing Operations Specialists with hands-on Salesforce CRM experience, and a role that may include Demandbase. You will optimize campaigns, manage lead routes, and drive data-driven marketing across global clients.

The position requires adapting to US hours from a hybrid/remote setup in Ortigas Pasig. Ideal candidates bring 4+ years in marketing operations, strong communication, and a passion for scalable processes, technology projects, and mentoring

Qualifications

• Bachelor’s degree in Marketing, IT, Engineering or related field.
• Proven ability to collaborate across functions with international clients.
• Excellent written and verbal communication, and strong planning skills.
• Experience with Salesforce CRM and Demandbase is preferred.

Responsibilities

• Plan and execute marketing operations across SFDC, marketing automation, websites, and analytics tools.
• Manage lead routing, automated workflows, and platform integrations.
• Oversee platform implementations and data migrations for scalable campaigns.
• Develop scalable processes for campaign execution and data management.
• Troubleshoot issues, document processes, and propose improvements.
• Collaborate with internal teams and international clients to improve visibility into marketing performance.
• Mentor fellow Marketing Operations Specialists and share best practices.
• Explore new marketing tech and lead projects to boost operational efficiency.

Skills

Communication skills

Problem solving

Attention to detail

MS Office / Excel

Education

Bachelor's degree in Marketing / IT / Engineering

Tools

Salesforce CRM

Demandbase

Marketing automation platforms

Job description

We're hiring for Salesforce-focused and Salesforce + Demandbase openings.

About the Role

Work setup: Hybrid & WFH (depending on the location of the identified candidate)
Schedule: US hours: 8:00 PM-5:00 AM, Philippine Time.
Location: Ortigas Pasig City

Help marketing teams run better campaigns through efficient workflows, connected systems, and reliable data.

We are looking for Senior Marketing Operations Specialists with hands-on Salesforce CRM (SFDC) experience. We also have an opening requiring experience with both Salesforce CRM and Demandbase.

You will improve the systems and processes behind marketing campaigns, strengthen lead management, and help teams understand how their marketing activities contribute to revenue. Working with internal teams and international clients, you will solve operational challenges, support technology projects, and build processes that can grow with the business.

Key Responsibilities

• Plan and execute marketing operations across Salesforce CRM, marketing automation platforms, website content management systems, and analytics tools, including Demandbase where applicable to the assigned opening.
• Manage lead routing, automated workflows, and integrations between marketing technology platforms.
• Manage platform implementations and data migrations to support effective marketing operations.
• Develop and improve scalable processes for campaign execution, lead management, and data management.
• Troubleshoot workflow and process issues, recommend improvements, and maintain clear documentation.
• Collaborate with internal teams and international clients to identify operational needs and improve visibility into marketing performance and revenue contribution.
• Mentor fellow Marketing Operations Specialists and share practical guidance and best practices.
• Explore new marketing technologies and lead projects to evaluate their potential to improve operational efficiency.

Required Platform Experience

• Hands-on experience with Salesforce CRM (SFDC) or with both Salesforce CRM and Demandbase.

Qualifications

• At least 4 years of relevant work experience or education in Marketing, Information Technology, Engineering, or a related field.
• Strong communication skills, with the ability to collaborate across functions and work with international clients.
• Strong problem-solving skills, attention to detail, and a structured approach to managing tasks and meeting deadlines.
• Ability to handle recurring operational tasks while adapting to new projects and changing priorities.
• Proficiency in Windows and Microsoft Office, particularly Excel.
• A commitment to continuous learning in digital marketing, data analytics, and marketing technology.
• Certification in email marketing or a marketing automation platform.
• Availability to work the specified US hours and applicable work arrangement.

Why Join Us?

• Work with international clients on marketing operations projects.
• Develop your expertise through training, mentorship, and continuous learning.
• Collaborate with marketing strategists, developers, analysts, designers, and writers.
• Contribute ideas, mentor colleagues, and gain experience with new marketing technologies.