Salesforce Marketing Cloud & Personalisation Technical Specialist - Onsite

enablesGROUP; Pasig; Vor Ort; PHP 900.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

Health insurance

Leave credits

Salary increases

Laptop provided

Pasig office

Profit-sharing

AI learning access

Zusammenfassung

enablesGROUP is seeking a Salesforce Marketing Cloud & Personalisation Technical Specialist to provide hands-on support across SFMC Engagement and Salesforce Personalisation. The role translates marketing requirements into technically sound solutions within the Salesforce ecosystem and requires strong QA, testing, and documentation discipline.

The successful candidate will implement customer journeys, configure automated communications, and work with data feeds, APIs and integrations to ensure

Qualifikationen

• Hands-on experience with SFMC Engagement and Personalisation.
• Strong knowledge of Automation Studio and Data Extensions.
• Proficient in AMPscript and SQL for dynamic content.
• Experience with HTML/CSS for email design.
• Experience troubleshooting marketing automation and data issues.
• Ability to translate marketing requirements into technical solutions.

Aufgaben

• Build and deploy customer journeys in Salesforce Journey Builder.
• Configure triggered, automated, and scheduled email/SMS communications.
• Implement Salesforce Personalisation campaigns and recommendations.
• Create and maintain Data Extensions and Filters.
• Develop dynamic content using AMPscript/SQL/HTML/CSS.
• Configure platform functionality to execute marketing use cases.
• Perform thorough testing, troubleshooting and QA before deployment.
• Diagnose and resolve issues across journeys, data and campaigns.
• Support data feeds, integrations and APIs with other systems.
• Monitor journeys/processes for reliability and maintain documentation.

Kenntnisse

Salesforce Marketing Cloud (SFMC)

Salesforce Personalisation

AMPscript

SQL

HTML/CSS

Email/SMS automation

Tools

Salesforce Marketing Cloud (SFMC) Tooling

Salesforce Personalisation

APIs & data feeds

Jobbeschreibung

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.
• 20 leave credits for vacation, emergencies, sick days, and even your birthday!
• Endless opportunities for career advancement with annual performance reviews and salary increases.
• Company-provided laptop to set you up for success.
• Convenient office location in Pasig, at the heart of Manila, accessible to all.
• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.
• In-house learning & development programs with access to the latest in AI and technology.

Job Title: Salesforce Marketing Cloud & Personalisation Technical Specialist

Work Schedule: Monday to Friday, 6:00 AM – 3:00 PM (Full Onsite)

We are looking for an experienced Salesforce Marketing Cloud & Personalisation Technical Specialist to provide hands-on technical support across Salesforce Marketing Cloud Engagement and Salesforce Personalisation.

The client's internal marketing team will retain ownership of marketing strategy, customer experience, campaign priorities, audiences, messaging and commercial objectives. This role will translate those requirements into technically sound and reliable solutions within the Salesforce ecosystem.

The successful candidate will be highly hands-on and capable of independently building, configuring, testing, troubleshooting and maintaining sophisticated marketing automation and personalisation solutions.

Key Responsibilities

Customer Enquiry Management

• Build and deploy customer journeys within Salesforce Journey Builder based on briefs from the marketing team.
• Configure triggered, automated and scheduled email and SMS communications.
• Build and implement Salesforce Personalisation campaigns, experiences, recommendations and decisioning rules.
• Create and maintain:
• Data Extensions
• Filters
• Develop dynamic and personalised content using AMPscript, SQL, HTML and CSS where required.
• Configure Salesforce platform functionality required to execute agreed marketing use cases.
• Conduct comprehensive technical testing, troubleshooting and QA before deployment.
• Diagnose and resolve technical issues relating to journeys, automations, personalisation, data and campaign execution.
• Support data feeds, integrations, APIs and system connections between Salesforce and other business platforms.
• Monitor existing journeys, automations and platform processes to ensure continued reliability.
• Maintain technical documentation covering builds, configurations, integrations and processes.
• Follow established privacy, consent, data-security and platform-governance requirements.
• Advise the marketing team on technical feasibility, Salesforce platform limitations and appropriate implementation approaches.

Key Requirements

• Strong hands-on experience with Salesforce Marketing Cloud Engagement (SFMC).
• Experience with Salesforce Personalisation is highly desirable.
• Strong knowledge of:
• Automation Studio
• Data Extensions
• Triggered and automated communications
• Email and SMS execution
• Working knowledge of AMPscript and SQL.
• Working knowledge of HTML and CSS for email and dynamic content.
• Experience troubleshooting marketing automation and data-related issues.
• Experience working with APIs, integrations and data feeds.
• Strong technical QA and testing capability.
• Ability to translate marketing requirements into technical platform solutions.
• Strong documentation and problem-solving skills.
• Understanding of privacy, consent and data-governance requirements.