Senior Manager, Quality & Customer Excellence

Nexperia; Cabuyao; On-site; PHP 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for professional growth

Commitment to safety and well-being

Job summary

Nexperia in the Philippines is seeking a senior quality/process engineer to lead and safeguard product quality in a semiconductor manufacturing environment. You will drive quality initiatives, supervise engineers, and collaborate with cross‑functional teams to ensure customer satisfaction and process robustness.

Applicants should have a Bachelor’s in engineering, 10+ years in semiconductors, and at least 4 years in a supervisory capacity, with NPI experience considered a plus.

Qualifications

• Bachelor’s degree in engineering; Masteral/Doctorate is a plus.
• 10+ years of experience in a semiconductor manufacturing environment.
• 4+ years supervisory level with engineers as direct reports.
• 4+ years experience as customer and/or manufacturing quality.
• 4+ years experience in process engineering.
• NPI experience is a plus.

Responsibilities

• Ensures that changes in his/her assigned area will not result to any quality non-conformities.
• Ensures that no non-conforming units from his/her assigned area leaves the factory and/or reach the customer.
• Ensures customer satisfaction by diligently handling customer requests, feedbacks, and complaints related to his/her assigned area.
• Makes use of signals, data, tools and resources to carry out responsibilities.
• Interacts with Operators, Technicians and Line QCs; works with cross functional teams; liaises with BE counterparts and business groups as needed.
• Accountable for the work responsibilities, career growth and well-being of engineers assigned to his/her area.

Skills

FMEA

SPC

Data‑driven problem‑solving

Leadership

Communication

Teamwork

Analytical thinking

Fast learner

Microsoft Excel

Power BI

Data mining

Education

Bachelor’s degree in engineering

Masteral/Doctorate is a plus

Tools

JMP

Minitab

Spotfire

Power BI

CMSS

AWACS

eForms

Job description

Nexperia in the Philippines is seeking a senior quality/process engineer to lead and safeguard product quality in a semiconductor manufacturing environment. You will drive quality initiatives, supervise engineers, and collaborate with cross‑functional teams to ensure customer satisfaction and process robustness.

Applicants should have a Bachelor’s in engineering, 10+ years in semiconductors, and at least 4 years in a supervisory capacity, with NPI experience considered a plus.