Senior Manager, Payments

Johnson Johnson; Taguig; On-site; PHP 3,000,000 - 6,000,000; Full time

Job summary

Johnson & Johnson is seeking a senior leader to own end-to-end Payments and Invoice Management across markets. You will drive SLA, KPI, and governance, aligning with the market-cluster operating model.

Lead a multi-layered team, engage Finance, Treasury, and Procurement stakeholders, and push automation and NextGen Payments initiatives to improve efficiency and compliance. This role may require travel up to 5% and fluent English, with SAP MM/FI experience.

Qualifications

• Bachelor's degree or equivalent required.
• 8–10 years of procurement, finance, or related experience.
• Fluency in English (written and oral) required.
• SAP ERP experience with MM and FI modules.

Responsibilities

• Lead end-to-end Payments and Invoice Management delivery across markets.
• Ensure SLA, KPI, and compliance adherence to Pay controls.
• Oversee governance, audits, and reporting.
• Engage stakeholders (Finance, Treasury, Procurement, Business Units).
• Develop and manage multi-layered team across clusters.
• Drive automation and NextGen Payments initiatives.

Skills

Collaboration, Communication & Influn

Learning Agility & Openness to Change

SAP ERP MM FI

Education

Bachelor's Degree or equivalent University degree

MBA or higher degree (preferred)

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

Job Function:

Procurement

Job Sub Function:

Multi-Family Procurement

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Leads a Payments organization accountable for end-to-end delivery of Payments and Invoice Management operations across assigned markets. Manages cross-cluster performance, stakeholder engagement, and process standardization. Responsible for overseeing Payments Cluster Leads, ensuring service delivery excellence, governance, compliance, and continuous improvement aligned with the market-cluster operating model.

Key Responsibilities:

1. Cross-cluster Operations & Delivery Leadership
   Own end-to-end Payments and Invoice Management delivery across markets
   Ensure SLA, KPI, and compliance adherence to Pay controls
   Ensure adherence to tax, statutory, and audit requirements across markets
2. Stakeholder & Market Engagement
   Act as senior point of contact for internal stakeholders (Finance, Treasury, Procurement, Business Units)
   Drive market-level engagement across clusters for supplier and stakeholder concerns
   Ensure strong cross-functional collaboration (Finance, Sourcing, Treasury, etc.) across regions
   Represent Payments in cluster governance and escalation forums
3. Process Ownership & Governance
   Own standardized payment and invoice processes across clusters (SOPs, DTPs, controls)
   Drive governance framework including KPI ownership (e.g., payment on time, aging, e-invoicing, autoposting)
   Ensure quality of invoice processing and payment execution delivered by internal teams and BPO partners
   Oversee audit readiness, compliance reviews, and reporting
4. Team Leadership & Capability Development
   Lead and develop a multi-layered team including Cluster Leads, Market SMEs, and Specialists
   Manage resource allocation across clusters to ensure optimal service delivery
   Build future-ready talent aligned with cluster-based model
   Drive training, capability uplift, and knowledge sharing across markets
5. Continuous Improvement & Transformation
   Drive standardization and simplification of payments and invoice processes across clusters
   Identify opportunities for automation, AI, and digital enablement
   Lead initiatives aligned to NextGen Payments / One Payments transformation
   Improve operational efficiency, reduce manual intervention, and enhance user experience
6. Vendor & Third-Party Oversight
   Oversee third-party providers (e.g., invoice processing BPO, contractors)
   Act as sponsor for outsourced service delivery and ensure KPI adherence
   Manage escalations and drive performance improvements

Qualifications

Required:

• Bachelor's Degree or equivalent University degree is required.
• 8 - 10 years of Procurement, Finance, or other relevant business experience
• Collaboration, Communication & Influencing Skills
• Learning Agility & Openness to Change
• SAP ERP experience; MM and FI modules

Preferred:

• An MBA or further advanced degree is preferred but not required.
• Good understanding of Payments processes and Invoice Processing operations at a high level.
• Shared services industry experience.
• People management experience (20+ resources)

Other:

• Fluency in English (written and oral) is required.
• Fluency in one other language (written and oral) for the supported region is an advantage.
• Requires up to 5% domestic and international travel.

Preferred Skills:

Business Data Analysis, Business Savvy, Category Management Strategy, Compliant Spend, Cost-Benefit Analysis (CBA), Developing Others, Inclusive Leadership, Industry Analysis, Inventory Optimization, Leadership, Market Savvy, Negotiation, Performance Measurement, Predictive Modeling, Risk Management, Stakeholder Management, Supplier Collaboration, Sustainable Procurement, Tactical Planning, Team Management, Vendor Management, Vendor Selection