Senior Manager, Operational Resilience & Continuity

Sun Life Assurance Company of Canada; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Sun Life Assurance Company of Canada is seeking a Manager of Operational Resilience and Continuity who will provide second-line oversight and advisory support to strengthen the organization's ability to anticipate and manage operational disruptions. You will integrate business continuity with crisis management and technology resilience across business groups.

The role focuses on developing capabilities, governance and regulatory outcomes while engaging risk, technology, cyber and third-party

Qualifications

• 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management, Technology Resilience, Third-Party Risk Management, or related disciplines.
• Strong analytical, reporting, stakeholder management, facilitation, and communication skills.
• Experience supporting governance, oversight, risk management, and regulatory programs.
• Professional certification (e.g., BCI, DRI, CBCP, ORM, CRISC, CISA or equivalent) is an asset.

Responsibilities

• Provide second-line oversight across Operational Resilience, Business Continuity and Crisis Management activities.
• Develop and refine resilience frameworks, policies, standards, methodologies and guidance.
• Review and challenge critical operations assessments, dependency mapping, BIA, recovery strategies and third-party contingency planning.
• Support the design, execution and evaluation of severe-but-plausible resilience scenarios and exercises.
• Develop resilience reporting, dashboards and risk insights for management and regulatory purposes.

Skills

Analytical skills

Stakeholder mgmt

Communication

Risk management

Regulatory knowledge

Education

Professional certification

Job description

Sun Life Assurance Company of Canada is seeking a Manager of Operational Resilience and Continuity who will provide second-line oversight and advisory support to strengthen the organization's ability to anticipate and manage operational disruptions. You will integrate business continuity with crisis management and technology resilience across business groups.

The role focuses on developing capabilities, governance and regulatory outcomes while engaging risk, technology, cyber and third-party