Senior Manager Innovation Delivery Lead

GCash; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Career growth

Dynamic team

Competitive compensation & benefits

Job summary

GCash in the Philippines is seeking a seasoned Delivery and Product leader to drive the roadmap for internal innovation tools and pilot products within its Technology & Operations team. You will own end-to-end delivery across multiple workstreams, define backlogs, and guide a high-impact team through AI-enabled initiatives.

The role requires strong SDLC fluency, hands-on experience with Agile/SAFe, and the ability to manage risks while delivering value.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field is required. A Master’s degree or MBA is an advantage.
• With minimum of 7 years of experience in project management, product management, or a related delivery role, with a proven track record of managing the full lifecycle of medium- to large-scale technology initiatives.
• At least 2 years in a people management or formal team lead role with direct reports, demonstrating the ability to develop talent and sustain delivery through a small team. At least 3 years in a senior PM, PO, or delivery leadership capacity with demonstrated end-to-end ownership of technology products or platforms.
• SDLC Fluency: Solid, hands-on knowledge of modern Software Development Life Cycles (SDLC), with experience managing projects within Agile, Scrum, SAFe, or Hybrid frameworks.
• Technical Acumen: Sufficient technical expertise to facilitate credible discussions with software development, data science, and platform teams, understand technical dependencies, and identify delivery risks.
• AI & Emerging Technology: Working knowledge of Artificial Intelligence (AI), Machine Learning (ML), GenAI, and Large Language Models (LLMs) is required - not optional. Must be able to evaluate tools, scope pilots, and guide the team on AI-adjacent initiatives. Familiarity with AI governance and responsible AI practices is expected.
• Automation & Analytics: Familiarity with automation and RPA frameworks as applied to product and process innovation. Basic data analytics capability (e.g. Power BI or equivalent) to track delivery and innovation metrics.
• Risk Management: Formal experience in identifying, documenting, and mitigating project risks, particularly in the domains of information security, cybersecurity, and data privacy as they apply to fintech product delivery.

Responsibilities

• Delivery Management - Acting as the central point of contact and primary liaison between all project stakeholders across innovation workstreams. Developing and maintaining comprehensive project plans, workstreams, schedules, and workback plans.
• Product Ownership - Owning the product vision and roadmap for internal innovation tools and pilot products. Defining and prioritizing backlogs, writes user stories and acceptance criteria, and ensures the team is always working on the highest-value next item.
• Innovation and Emerging Technology - Identifying and evaluating emerging technologies for adoption potential or disruption opportunity, producing credible recommendations the organization can act on.
• People Leadership - Setting clear goals, priorities, and performance expectations for the team aligned to innovation delivery outcomes. Allocating and managing team capacity across active pilots, tech adoption workstreams, and ongoing initiatives.

Skills

Delivery management

Product ownership

People leadership

SDLC fluency

AI & emerging technology

Automation & analytics

Risk management

Education

Bachelor’s degree in Computer Science/IT/Engineering or related field

Master’s degree or MBA (advantage)

Tools

Power BI

Job description

Job Description:

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Who You’ll Be Working With

If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!

You Will Be Responsible For The Following

• Delivery Management - Acting as the central point of contact and primary liaison between all project stakeholders across innovation workstreams. Developing and maintaining comprehensive project plans, workstreams, schedules, and workback plans.
• Product Ownership - Owning the product vision and roadmap for internal innovation tools and pilot products. Defining and prioritizing backlogs, writes user stories and acceptance criteria, and ensures the team is always working on the highest-value next item.
• Innovation and Emerging Technology - Identifying and evaluating emerging technologies for adoption potential or disruption opportunity, producing credible recommendations the organization can act on.
• People Leadership - Setting clear goals, priorities, and performance expectations for the team aligned to innovation delivery outcomes. Allocating and managing team capacity across active pilots, tech adoption workstreams, and ongoing initiatives.

We’re Looking For

• Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field is required. A Master's degree or MBA is an advantage. With minimum of 7 years of experience in project management, product management, or a related delivery role, with a proven track record of managing the full lifecycle of medium- to large-scale technology initiatives.
• At least 2 years in a people management or formal team lead role with direct reports, demonstrating the ability to develop talent and sustain delivery through a small team. At least 3 years in a senior PM, PO, or delivery leadership capacity with demonstrated end-to-end ownership of technology products or platforms.
• SDLC Fluency: Solid, hands-on knowledge of modern Software Development Life Cycles (SDLC), with experience managing projects within Agile, Scrum, SAFe, or Hybrid frameworks.
• Technical Acumen: Sufficient technical expertise to facilitate credible discussions with software development, data science, and platform teams, understand technical dependencies, and identify delivery risks.
• AI & Emerging Technology: Working knowledge of Artificial Intelligence (AI), Machine Learning (ML), GenAI, and Large Language Models (LLMs) is required - not optional. Must be able to evaluate tools, scope pilots, and guide the team on AI-adjacent initiatives. Familiarity with AI governance and responsible AI practices is expected.
• Automation & Analytics: Familiarity with automation and RPA frameworks as applied to product and process innovation. Basic data analytics capability (e.g. Power BI or equivalent) to track delivery and innovation metrics.
• Risk Management: Formal experience in identifying, documenting, and mitigating project risks, particularly in the domains of information security, cybersecurity, and data privacy as they apply to fintech product delivery.
• Certifications (preferred, not required): PMP (Project Management Professional) or PMI-ACP; CSM (Certified Scrum Master), PSM I, or CSPO (Certified Scrum Product Owner); SAFe certification (SA, POPM, or equivalent). Any recognized AI/ML or cloud platform certification is an advantage.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

Requirements: