Senior Manager, Innovation Delivery Lead

Globe Telecom, Inc.; Philippines; On-site; PHP 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Career growth

Competitive compensation

Flexible benefits

Job summary

GCash is seeking a senior delivery and product leadership professional to drive innovation tools and pilot products. You will manage cross-functional delivery plans, own the product vision, and guide teams through AI-enabled initiatives.

The role requires strong SDLC knowledge, Agile/Scrum/SAFe experience, and hands-on analytics with Power BI to track metrics. Leadership of a growing team and risk-aware governance are essential.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Admin, Engineering or related field; MBA an advantage.
• 7+ years in project or product management with full lifecycle ownership of medium-large tech initiatives.
• At least 2 years in people management with direct reports.
• At least 3 years in senior PM/PO delivery leadership with end-to-end ownership of tech products.
• SDLC fluency; experience with Agile/Scrum/SAFe/Hybrid frameworks.
• Technical acumen to discuss with software teams and understand dependencies.
• AI/ML/GenAI/LLMs knowledge required for pilots and initiatives.
• Familiarity with AI governance and responsible AI practices.
• Automation and analytics experience; basic Power BI usage to track metrics.

Responsibilities

• Delivery management: central liaison across innovation workstreams and plans.
• Product ownership: define roadmap, backlogs, user stories, acceptance criteria.
• Identify and evaluate emerging tech; deliver credible recommendations.
• People leadership: set goals, prioritize, and manage team capacity.

Skills

Project management

Product management

SDLC fluency

Agile/Scrum/SAFe

AI/ML/GenAI

AI governance

Automation & Analytics

Risk management

People leadership

Technical acumen

Education

Bachelor's in Computer Science/IT/Engineering

Master's degree / MBA (advantage)

Tools

Power BI

Cloud platforms

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Who you’ll be working with

If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!

Responsibilities

• Delivery Management - Acting as the central point of contact and primary liaison between all project stakeholders across innovation workstreams. Developing and maintaining comprehensive project plans, workstreams, schedules, and workback plans.
• Product Ownership - Owning the product vision and roadmap for internal innovation tools and pilot products. Defining and prioritizing backlogs, writes user stories and acceptance criteria, and ensures the team is always working on the highest-value next item.
• Innovation and Emerging Technology - Identifying and evaluating emerging technologies for adoption potential or disruption opportunity, producing credible recommendations the organization can act on.
• People Leadership - Setting clear goals, priorities, and performance expectations for the team aligned to innovation delivery outcomes. Allocating and managing team capacity across active pilots, tech adoption workstreams, and ongoing initiatives.

We’re looking for

Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field is required. A Master's degree or MBA is an advantage.

• With minimum of 7 years of experience in project management, product management, or a related delivery role, with a proven track record of managing the full lifecycle of medium- to large-scale technology initiatives.
• At least 2 years in a people management or formal team lead role with direct reports, demonstrating the ability to develop talent and sustain delivery through a small team.
• At least 3 years in a senior PM, PO, or delivery leadership capacity with demonstrated end-to-end ownership of technology products or platforms.
• SDLC Fluency: Solid, hands-on knowledge of modern Software Development Life Cycles (SDLC), with experience managing projects within Agile, Scrum, SAFe, or Hybrid frameworks.
• Technical Acumen: Sufficient technical expertise to facilitate credible discussions with software development, data science, and platform teams, understand technical dependencies, and identify delivery risks.
• AI & Emerging Technology: Working knowledge of Artificial Intelligence (AI), Machine Learning (ML), GenAI, and Large Language Models (LLMs) is required - not optional. Must be able to evaluate tools, scope pilots, and guide the team on AI-adjacent initiatives.
• Familiarity with AI governance and responsible AI practices is expected.
• Automation & Analytics: Familiarity with automation and RPA frameworks as applied to product and process innovation. Basic data analytics capability (e.g. Power BI or equivalent) to track delivery and innovation metrics.
• Risk Management: Formal experience in identifying, documenting, and mitigating project risks, particularly in the domains of information security, cybersecurity, and data privacy as they apply to fintech product delivery.
• Certifications (preferred, not required): PMP (Project Management Professional) or PMI-ACP; CSM (Certified Scrum Master), PSM I, or CSPO (Certified Scrum Product Owner); SAFe certification (SA, POPM, or equivalent). Any recognized AI/ML or cloud platform certification is an advantage.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country

Working with a dynamic and highly collaborative team who want to change the game

A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines.

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly‑owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G‑Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP‑licensed e‑money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally‑enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth‑building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long‑term confidence in the continuously evolving digital landscape.