Senior KYC QC/QA Specialist – AML Compliance

PwC South East Asia Consulting; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

PwC South East Asia Consulting in the Philippines is seeking a KYC Quality Control Senior Associate to independently review KYC and CDD profiles, ensuring compliance with client policies, AML regulations, and internal standards prior to approval or submission.

This role emphasizes quality assurance, risk identification, and coaching rather than case production, with responsibilities assigned based on capability, experience, and judgment.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, Economics, or related field.
• Typically 3+ years of experience in KYC, CDD, AML operations.
• Strong understanding of KYC regulatory requirements, client policies, and risk assessment principles.
• Experience performing quality reviews, approvals, or second-line checks preferred.
• Strong analytical and critical thinking skills.
• High attention to detail and sound judgment in risk assessment.
• Strong written and verbal communication skills.
• Demonstrated leadership and mentoring skills.

Responsibilities

• Perform independent quality reviews of completed KYC and CDD profiles for individuals and entities prior to approval.
• Assess compliance with AML regulations, client KYC policies, and internal procedures.
• Identify quality gaps, documentation issues, and risk-related concerns requiring remediation.
• Provide clear, structured feedback to analysts to support quality improvement.
• Document review outcomes, findings and decisions in relevant systems and tools.
• Escalate material quality or regulatory issues per governance processes.
• Monitor recurring errors and trends to support training and process improvements.
• Participate in quality calibration sessions and team discussions to align standards.
• Support audits, client reviews, and internal quality assurance initiatives.
• Collaborate with Team Leaders, SMEs and delivery stakeholders to ensure quality outcomes.

Skills

Analytical thinking

Attention to detail

Communication skills

Leadership

MS Excel

Risk assessment

KYC/AML knowledge

Mentoring

Education

Bachelor’s degree in Accounting, Finance, Business, Economics, or related field

Tools

Microsoft Excel

Job description

Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)

Job Description & Summary
The KYC Quality Control (QC) role is responsible for independently reviewing KYC profiles to ensure adherence to client policies, regulatory requirements, and internal quality standards prior to approval or submission.



This role focuses on quality assurance, risk identification, and coaching rather than case production. Quality control responsibilities are assigned according to demonstrated capability, experience, and sound judgment.


As a KYC Quality Control professional, you will be responsible for:

• Performing independent quality reviews of completed KYC and CDD profiles for both individual and entity clients prior to approval
• Assessing compliance with AML regulations, client-specific KYC policies, and internal procedures
• Identifying quality gaps, documentation issues, and risk-related concerns requiring remediation
• Providing clear, structured feedback to analysts to support quality improvement and capability building
• Documenting review outcomes, findings, and decisions in relevant systems and tools
• Escalating material quality, policy, or regulatory issues in accordance with defined governance processes
• Monitoring recurring errors and identifying trends to support training and process improvements
• Participating in quality calibration sessions and team discussions to align review standards
• Supporting audits, client reviews, and internal quality assurance initiatives as required
• Collaborating with Team Leaders, SMEs, and delivery stakeholders to ensure consistent quality outcomes

Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level
Senior Associate

Job Description & Summary
The KYC Quality Control (QC) role is responsible for independently reviewing KYC profiles to ensure adherence to client policies, regulatory requirements, and internal quality standards prior to approval or submission.



This role focuses on quality assurance, risk identification, and coaching rather than case production. Quality control responsibilities are assigned according to demonstrated capability, experience, and sound judgment.


As a KYC Quality Control professional, you will be responsible for:

• Performing independent quality reviews of completed KYC and CDD profiles for both individual and entity clients prior to approval
• Assessing compliance with AML regulations, client-specific KYC policies, and internal procedures
• Identifying quality gaps, documentation issues, and risk-related concerns requiring remediation
• Providing clear, structured feedback to analysts to support quality improvement and capability building
• Documenting review outcomes, findings, and decisions in relevant systems and tools
• Escalating material quality, policy, or regulatory issues in accordance with defined governance processes
• Monitoring recurring errors and identifying trends to support training and process improvements
• Participating in quality calibration sessions and team discussions to align review standards
• Supporting audits, client reviews, and internal quality assurance initiatives as required
• Collaborating with Team Leaders, SMEs, and delivery stakeholders to ensure consistent quality outcomes

#PWCSEACPH #PWCSEAC



Required Qualifications & Experience

• Bachelor’s degree or college graduate in Accounting, Finance, Business, Economics, or a related field
• Typically 3+ years of experience in KYC, CDD, AML operations, or related financial crime functions
• Strong understanding of KYC regulatory requirements, client policies, and risk assessment principles
• Experience performing quality reviews, approvals, or second-line checks is highly preferred
• Strong analytical and critical thinking skills
• High attention to detail and sound judgment in risk assessment
• Strong written and verbal communication skills
• Demonstrated leadership and mentoring skills, with the ability to promote and sustain high-quality performance within the team.
• Intermediate proficiency in Microsoft Excel and other MS Office tools

Certifications (Advantage): AML- or financial crime–related certifications such as CKYCA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and strong understanding of KYC regulatory requirementsare prioritized.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support, Embracing Change {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Job Posting End Date