Senior Kronos Engineer (UKG Workforce Central & SAP) l Ayala 30th

Foundever®; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Foundever is seeking an experienced SAP SuccessFactors Time Management and UKG/Kronos specialist in the Philippines. You will develop, test, and maintain UKG applications while providing SAP SF Time Management administration and integration support.

The role includes data mapping, cutover planning, and coordinating with global teams for secure deployments. Responsibilities cover end-to-end implementation, problem resolution, disaster recovery and ensuring compliance with security guidelines

Qualifications

• 4-year degree in a related field or a combination of education and relevant experience
• 5+ years of relevant experience
• SAP-first experience (preferred): Hands-on experience with SAP SuccessFactors Employee Central (EC) and SF Time Management
• Migration experience (highly preferred): UK/Kronos>SAP SF Time Management with parallel testing and cutover
• UK experience: Kronos/UK Time and Attendance, Absence, Attestation
• UKG tools: WIM and SDM
• Technical/data: Oracle and/or MS SQL Server for reporting/troubleshooting
• SAP SF EC and SF Time Management Certification is a plus

Responsibilities

• Develop, test, debugging and managing UKG application.
• Provide administration and operational support for SAP SuccessFactors Time Management (time recording, absence/time off integration points, time valuation, permissions/security).
• Resolve issues submitted by end-users across UKG and SAP time environments.
• Participate in design and implementation of complex projects with compliance and security guidelines.
• Ensure disaster recovery plans are created and maintained.
• Lead/support migration from UKG to SAP Time including data mapping, target-state design, integration redesign, testing and cutover.
• Support migration of new sites/countries to SAP SF Time management aligned to global standards.
• Collaborates with external teams and stakeholders to coordinate deliverables.
• Writes testable, performant code with unit tests and documents features/approaches.
• Provide directions to and review work of team members around configuration, integrations, security roles and interfaces.

Skills

5+ years experience

Analytical problem solving

Delivery capability

Education

4-year degree in a related field

Tools

UKG Workforce Integration Manager (WIM)

Workforce Setup Data Manager (SDM)

SAP SuccessFactors Time Management

SAP SuccessFactors Employee Central

Job description

Foundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.

ABOUT US

As caring for customers becomes the differentiator that drives consumer engagement and spend, Foundever is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Foundever’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Foundever collaborates with some of the best-known global brands to help consistently deliver outstanding customer experiences. Foundever is a subsidiary of Groupe Acticall. Visit www.foundever.com to learn more.

POSITION SUMMARY:

• Key contributor in the comprehensive delivery of high-quality support to end users on UKG/Kronos and SAP SuccessFactors (SF) Time Management.
• Developing user/client requirements and documenting business and technical implementation plan.
• Develop program specifications for system components.
• Developing system interfaces using UKG utilities and SAP integration capabilities.
• Providing security and user maintenance functions.
• Providing management and users with ongoing project status and issues resolution.
• Test and review the quality of developed programs, integrations and configuration changes.
• Test and review the quality of overall system(s) including end-to-end data flows (Capture > Approval > Payroll/HR Downstream).
• Assure quality and integrity of final production implementation – compliance with committed function, dates, data integrity, and performance and audit requirements.
• Support UKG to SAP time migration initiatives, including data mapping, process harmonization, integration readiness, testing strategy and cutover execution

JOB DESCRIPTION/DUTIES:

• Responsible for developing, testing, debugging and managing UKG application.
• Provide administration and operational support for SAP SuccessFactors Time Management (e.g. time recording, absence/time off integration points, time valuation where applicable, and related permissions/security.
• Use of knowledge and experience to resolve difficult problems submitted by end-users across UKG and SAP time environments.
• Participates in design and implementation of complex projects while ensuring adherence to the compliance and security guidelines of the organization
• Ensure suitable Disaster Recovery plans are created and maintained
• Lead and/or support migration from UKG to SAP Time including:
  1. Assessment of current UKG configurations and business processes
  2. Target-state design alignment (global template vs local legal requirements)
  3. Data mapping and conversion strategies
  4. Integration redesign including parallel runs and reconciliation.
  5. Test planning and execution (unit, SIT, UAT). Defect triage and stabilization
  6. Cutover planning, hypercare support and transition to steady state operations.
• Supporting migration of new sites and countries to SAP SF Time management aligned to global standards.
• Collaborates with external teams and stakeholders to coordinate deliverables.
• Writes testable, performant code with unit tests and documents the features and approaches
• Provide directions to and review work of team members around configuration, integrations, security roles and interfaces

REQUIREMENTS:

• 4-year degree in a related field or a combination of education and relevant experience
• Experience Target: 5+ years of relevant experience
• SAP-first experience (preferred): Hands-on experience with SAP SuccessFactors Employee Central (EC) and SF Time Management (implementation and/or production support)
• Migration experience (highly preferred): Proven experience supporting or delivering time system migration programs, ideally UK/Kronos>SAP SF Time Management, including parallel testing, cutover, and hypercare
• UK experience (supporting requirement): Strong experience with Kronos/UK Time and Attendance, Absence, and Attestation
• UKG tools: Working knowledge of UKG Workforce Integration Manager (WIM) and Workforce Setup Data Manager (SDM)
• Technical/data skills: Experience with Oracle and/or Microsoft SQL Server (preferred), especially for reporting, reconciliation, and troubleshooting
• Delivery capability: Strong business analytics, project planning, and deployment experience · Core competencies: Excellent analytical and problem-solving skills
• SAP SuccessFactors Employee Central and SAP SuccessFactors Time Management Certification is a plus

Equal Opportunity Employer

Foundever® is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race, color, national origin, religion, gender identity or expression, sexual orientation, marital status, veteran status, disability status, or any other characteristic protected by applicable local laws.