Senior IT Support Engineer & Mentor (Hybrid Cebu)

Gratitude Philippines; Cebu City; Hybrid; PHP 345,290 - 413,589; Full time

Job summary

A technology support company is seeking a Senior Support Engineer to provide advanced IT support in a hybrid work setup in Cebu City. Candidates should possess 1 to 3 years of relevant local IT support experience and good communication skills. Responsibilities include troubleshooting systems and mentoring junior staff. This role offers a salary package of up to 34K, with rotational shifts. A Bachelor's degree is required.

Qualifications

• 1 to 3 years of relevant experience as local IT support.
• Average to good communications skills.

Responsibilities

• Provide advanced technical support for IT systems and applications.
• Troubleshoot complex hardware, software, network, and system issues.
• Mentor junior support staff and coordinate incident resolution.

Skills

Good communication skills

Education

Bachelor's degree

Job description

A technology support company is seeking a Senior Support Engineer to provide advanced IT support in a hybrid work setup in Cebu City. Candidates should possess 1 to 3 years of relevant local IT support experience and good communication skills. Responsibilities include troubleshooting systems and mentoring junior staff. This role offers a salary package of up to 34K, with rotational shifts. A Bachelor's degree is required.