Senior IT Engineer – Physical Security OnGuard/Genetec

Gratitude Philippines

Manila

Hybrid

PHP 1,428,000 - 1,466,000

Full time

9 days ago

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Job summary

Gratitude Philippines in Makati is seeking an experienced IT Application Engineer specializing in physical security systems. You will support enterprise OnGuard and Genetec platforms, perform upgrades, integrations, and troubleshooting within a hybrid work setup.

The role requires 10+ years of IT/app engineering experience with hands-on Lenel OnGuard expertise and strong knowledge of SQL Server, Windows Server, networking, and APIs. Collaboration with global IT and vendor teams is essential.

Qualifications

  • 10+ years IT/application engineering experience.
  • Hands-on expertise in Lenel OnGuard.
  • Genetec Security Center experience is highly desirable.
  • Knowledge of SQL Server, Windows Server, networking, and integrations.
  • Strong troubleshooting, documentation, and stakeholder management skills.

Responsibilities

  • Deploy, upgrade, maintain, and troubleshoot OnGuard and Genetec systems.
  • Support access control, video management, alarm monitoring, and visitor management.
  • Manage SQL Server, Windows Server, APIs, and system integrations.
  • Support migration planning and hybrid platform operations.
  • Collaborate with global IT, security, infrastructure, and vendor teams.

Skills

Stakeholder management
Troubleshooting
Documentation
Networking

Tools

Lenel OnGuard
Genetec Security Center
SQL Server
Windows Server

Job description

Gratitude Philippines in Makati is seeking an experienced IT Application Engineer specializing in physical security systems. You will support enterprise OnGuard and Genetec platforms, perform upgrades, integrations, and troubleshooting within a hybrid work setup.

The role requires 10+ years of IT/app engineering experience with hands-on Lenel OnGuard expertise and strong knowledge of SQL Server, Windows Server, networking, and APIs. Collaboration with global IT and vendor teams is essential.

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