Senior IT App Engineer – Physical Security OnGuard/Genetec

Gratitude Philippines; Manila; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Gratitude Philippines is seeking an experienced IT Application Engineer specializing in enterprise physical security systems, with focus on Lenel OnGuard and growing Genetec Security Center expertise. The role is based in Makati, Philippines with a hybrid work setup and night shift.

The position covers access control, video management, alarm monitoring, badge and visitor management, application integrations, database administration, and enterprise security operations.

Qualifications

• Lenel OnGuard enterprise deployments, administration, troubleshooting and integrations.
• Genetec Security Center with Synergis/Omnicast/Mission Control experience.
• Microsoft SQL Server in enterprise Windows Server environments.
• Networking, security and secure application communications.

Responsibilities

• Deploy, upgrade, maintain, and troubleshoot Lenel OnGuard and related security applications.
• Support the transition toward Genetec Security Center and manage coexistence between both platforms.
• Configure and maintain application servers, communication services, databases, clients, and third‑party integrations.
• Support access control, video management, alarm monitoring, badge management, visitor workflows, and related security operations.
• Perform system health checks, log reviews, service validation, root‑cause analysis, and corrective actions.
• Maintain SQL Server performance, backup and recovery processes, data retention, and reporting requirements.
• Collaborate with infrastructure, networking, database, cybersecurity, security operations, and vendor teams.
• Develop technical documentation, architecture diagrams, upgrade procedures, migration plans, and operational runbooks.
• Support integrations with HR, identity, reporting, badge‑printing, biometric, and access‑control systems.
• Identify opportunities for application rationalization, automation, process improvement, and system optimization.
• Contribute to solution architecture, modernization roadmaps, migration planning, and operational readiness.

Skills

Lenel OnGuard

Genetec Security Center

Microsoft SQL Server

Windows Server & Networking

System Integration

Job description

Gratitude Philippines is seeking an experienced IT Application Engineer specializing in enterprise physical security systems, with focus on Lenel OnGuard and growing Genetec Security Center expertise. The role is based in Makati, Philippines with a hybrid work setup and night shift.

The position covers access control, video management, alarm monitoring, badge and visitor management, application integrations, database administration, and enterprise security operations.