Senior IT Change & Governance Leader

BDO Unibank; Philippines; On-site; PHP 1,400,000 - 1,900,000; Full time

Job summary

BDO Unibank, Inc. is seeking a senior Change Manager to govern and optimize IT Change Management across applications, infrastructure, and services in a highly regulated banking environment. The role drives CAB interactions, change approvals, and process improvements to minimize business disruption.

You will coordinate scheduling, track performance, and maintain documentation while engaging stakeholders across IT and business units. Onsite in Makati is required for this leadership position.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or related disciplines.
• At least 7–10 years of relevant IT/ITSM/governance experience.
• At least 5 years hands-on Change/Release/Service Management experience.
• Experience facilitating CAB and governance reviews.
• Banking/regulated industry experience is a plus.
• Willing to work onsite in Makati.

Responsibilities

• Oversee end-to-end Change Requests lifecycle.
• Review, assess, prioritize, approve, reject, or elevate changes based on risk, impact, urgency, and business needs.
• Coordinate and convene CAB and governance meetings.
• Ensure changes meet approval and readiness requirements prior to implementation.
• Maintain enterprise change calendar and oversee scheduling.
• Monitor implementations for adherence to plans and successful execution.
• Track change performance metrics and drive continuous improvement.
• Prepare management reports and dashboards.
• Maintain current, accurate change management documentation.
• Provide guidance and support to stakeholders on Change Management processes.

Skills

Change management experience

IT service management

Governance

Stakeholder engagement

Education

Bachelor's degree in IT, CS, Eng, or related

Job description

BDO Unibank, Inc. is seeking a senior Change Manager to govern and optimize IT Change Management across applications, infrastructure, and services in a highly regulated banking environment. The role drives CAB interactions, change approvals, and process improvements to minimize business disruption.

You will coordinate scheduling, track performance, and maintain documentation while engaging stakeholders across IT and business units. Onsite in Makati is required for this leadership position.