Senior InfoSec Consultant — Hybrid, Client-Facing Security

Optum, a UnitedHealth Group Company; Metro Manila; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work

Laptop provided

Market rewards package

Retirement plan

Medical plan (HMO) from Day 1

Dental, medical, and optical reimburse

Life and disability insurance

Paid time-off

Sick leave conversion

Tuition reimbursement

EAP

Performance merit increases

Employee recognition

Training & staff development

Referral program

Volunteerism opportunities

All mandatory statutory benefits

Job summary

Optum in the Philippines is seeking a seasoned Cybersecurity Operations Lead to oversee daily security operations, incident response, and risk mitigation. You will act as the main security contact for client stakeholders, coordinating with cross-functional teams to uphold regulatory standards and drive security improvements.

The role emphasizes governance, metrics reporting, and collaboration with leadership to enhance service delivery while supporting business continuity and third-party

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Information Security, MIS, or a related field.
• 5+ years of experience in Cybersecurity Operations, Information Security, Risk Management, or a related field.
• Strong experience in stakeholder management and working with cross-functional technical teams.
• Experience managing security incidents, investigations, and risk mitigation initiatives.
• Strong understanding of security and compliance frameworks including HIPAA, HITRUST, NIST, ISO Security Standards.
• Experience presenting security initiatives, risks, and metrics to business and technical stakeholders.
• Strong client-facing, account management, or relationship management experience.
• Excellent communication, problem-solving, and analytical skills.

Responsibilities

• Lead and coordinate daily cybersecurity operations, including security monitoring, incident response, investigations, and remediation activities.
• Serve as the primary security contact for client stakeholders, addressing security concerns, escalations, and operational issues.
• Collaborate with cross-functional teams to identify, assess, and mitigate cybersecurity risks.
• Support implementation and maintenance of security controls, policies, and procedures.
• Ensure compliance with regulatory and industry frameworks such as HIPAA, HITRUST, NIST, and ISO standards.
• Oversee incident investigations, root cause analysis, and post-incident reviews.
• Monitor and report security performance metrics, SLAs, and KPIs.
• Manage client relationships, drive customer satisfaction, and support business reviews and strategic discussions.
• Partner with leadership teams on security initiatives, operational improvements, and service delivery enhancements.
• Support business continuity, disaster recovery, and third-party security compliance activities.
• Mentor junior security team members and promote a strong security culture.

Skills

Cybersecurity operations

Stakeholder management

Incident response

Risk mitigation

Security metrics & KPIs

Client-facing communications

Education

Bachelor's degree in CS/IT/InfoSec/MIS

Job description

Optum in the Philippines is seeking a seasoned Cybersecurity Operations Lead to oversee daily security operations, incident response, and risk mitigation. You will act as the main security contact for client stakeholders, coordinating with cross-functional teams to uphold regulatory standards and drive security improvements.

The role emphasizes governance, metrics reporting, and collaboration with leadership to enhance service delivery while supporting business continuity and third-party